Job Title:
Staff Pharmacist Job Description This role serves as a Staff Pharmacist within a remote, closed-door mail-order specialty pharmacy, ensuring that every prescription is accurate, safe, and compliant with regulatory and program guidelines. You will review and verify incoming and outgoing prescriptions, oversee pharmacy technician activities, provide clinical and operational support via phone, and counsel patients and families on the safe and effective use of medications. The position combines prescription review, medication safety oversight, call center support, and ongoing collaboration with internal teams and external healthcare providers to ensure high-quality care and timely delivery of specialty medications. Responsibilities Review and approve medication orders by interpreting physician prescriptions to ensure the correct drug, dose, strength, directions, quantity, and patient information are accurate and appropriate. Conduct detailed prescription review and data quality checks for prescriptions going into and out of the pharmacy, verifying clinical accuracy, quality standards, and drug utilization review requirements. Identify and evaluate orders that fall outside FDA-approved labeling and/or program guidelines, and ensure appropriate documentation and justification when applicable. Review and approve orders above FDA-approved dose maximums when supported by appropriate clinical documentation and established protocols. Verify that all clinical, quality, and drug utilization review elements meet regulatory and program requirements before dispensing. Handle inbound and outbound calls with prescribers, provider offices, pharmacies, and members to clarify prescriptions, dosing, administration instructions, and other medication-related questions. Provide patient and family education over the phone regarding medication use, including how and when to take medications, potential side effects, and strategies to minimize adverse events. Counsel patients on medication adherence, safe storage, and handling of specialty medications, and provide follow-up outreach and counseling as required by regulatory programs such as REMS. Monitor drug therapies for therapeutic effectiveness, potential drug interactions, and safety concerns, and take appropriate action when issues are identified. Identify and report adverse events and product complaints in accordance with pharmacy regulations and client requirements. Ensure the program delivers correct, high-quality medications to patients in a timely and professional manner. Collaborate effectively with call center staff and other program team members to coordinate patient care and resolve operational issues. Interact with clients and stakeholders as appropriate to support operational process reviews and continuous improvement initiatives. Provide subject matter expertise on pharmacy operations, clinical considerations, and regulatory requirements to program staff and clients. Ensure adherence to established procedures for quality assurance, security of controlled substances, and proper disposal of hazardous waste drugs. Report prescription errors immediately and follow company policies regarding medication incidents and corrective actions. Supervise and guide pharmacy technicians and other staff, providing day-to-day oversight of their work on medication orders and dispensing activities. Conduct detailed performance reviews for staff, set goals and objectives, and provide ongoing coaching and mentoring to support professional development. Maintain up-to-date pharmacological knowledge by attending educational workshops, reviewing professional publications, building professional networks, and participating in professional societies. Stay current with pharmacy laws, regulations, and program guidelines, and ensure ongoing compliance in daily practice. Maintain strict confidentiality of patient and program information in accordance with legal and organizational requirements. Contribute to team goals by supporting related tasks and responsibilities as needed to meet business and patient care needs. Use computer systems and pharmacy software to enter, review, and process prescription data accurately and efficiently, managing multiple requests simultaneously. Support prior authorization processes, prescription refills, and pharmacy benefits management activities as required. Apply sound judgment and decision-making skills in complex clinical and operational situations, always prioritizing patient safety and quality. Essential Skills Minimum of 1-2 years of professional experience as a Pharmacist in a retail or specialty pharmacy setting. Experience in high-volume pharmacy environments, including prescription review and call center or phone-based support. B.S. in Pharmacy (B.S. Pharm degree) required. Doctor of Pharmacy (Pharm.
D.) degree preferred. Current and valid Pharmacist state license in good standing in the state of residence. Demonstrated experience analyzing clinical and prescription information to ensure safe and appropriate medication use. Experience administering medications and understanding dosing principles, dosage forms, and drug interactions. Strong knowledge of FDA health regulations, pharmacology, and legal compliance related to pharmacy practice. Proven ability to exercise sound judgment and make well-informed decisions in clinical and operational scenarios. Strong verbal and written communication skills for interacting with patients, prescribers, provider offices, and internal teams. High level of attention to detail and focus on quality in reviewing and verifying medication orders. Ability to manage processes efficiently, including workflow oversight and coordination with pharmacy technicians. Proficiency with basic computer programs and pharmacy-related software systems. Ability to handle multiple requests at one time while ensuring medication orders are reviewed and fulfilled in a timely manner. Customer service experience in a retail pharmacy, call center, or healthcare setting. Knowledge and experience with dosing, dosage calculations, prior authorizations, prescription refills, and pharmacy benefits management. Understanding of managed care, healthcare systems, and pharmacy management practices. Ability to maintain confidentiality of patient information and sensitive program data. Additional Skills & Qualifications Experience working in a specialty pharmacy, particularly with high-cost and complex specialty medications. Experience in retail pharmacy or call center pharmacy operations. Experience with pharmacy benefits management (PBM) and managed care environments. Familiarity with drug interaction checking, prescription refill workflows, and pharmacy management systems. Proven ability to collaborate with multidisciplinary teams, including call center staff, clinicians, and operational personnel. Experience supervising or mentoring pharmacy technicians or other pharmacy staff. Comfort providing patient counseling and education over the phone, including addressing questions about side effects, dosage, and storage. Experience contributing to quality assurance programs, incident reporting, and process improvement initiatives. Participation in professional societies and ongoing continuing education to maintain and enhance clinical knowledge. Strong organizational skills and the ability to adapt to evolving business needs, including potential changes in shift times and weekend coverage. Work Environment This role is based in a remote, closed-door mail-order specialty pharmacy that ships medications directly to patients' homes. The pharmacy handles high-cost, complex specialty drugs, requiring meticulous attention to detail and strict adherence to safety and quality standards. Pharmacy operating hours are Monday through Friday from 8:00 a.m. to 10:00 p.m., and individual shifts typically fall between 8:00 a.m. and 8:00 p.m., with the possibility of earlier start times (such as 6:00 a.m.) and future weekend work based on business needs. The position operates in a call center-integrated environment, where much of the interaction with patients, prescribers, and pharmacies occurs via phone and computer systems. Onboarding training is conducted over the first two to two-and-a-half days, with anticipated hours of 8:30 a.m. to 5:00 p.m. Eastern Time. Program-specific training lasts approximately four weeks, also typically scheduled from 8:30 a.m. to 5:00 p.m. Eastern Time, and candidates are expected to be fully available during this period without planned time off. The role requires extensive use of computer applications and pharmacy software to manage prescription data, support call center operations, and coordinate with internal teams. The position is offered as a 12-month contract with the potential to transition to a permanent role based on business needs and individual performance. Job Type & Location This is a Contract position based out of Lake Mary, FL. Pay and Benefits The pay range for this position is $55.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Jun 11, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.