Pharmacy Care Specialist/Pharmacy Technician Objective:

Work closely with community health workers, delivery specialists, pharmacy technicians, interns and pharmacists to provide excellent service to our patients both in the store and via telephone.

Required education:

High school diploma or GED certificate Previous experience: Customer service and patient care experience highly preferred but not required Skills/Characteristics required:

Strong customer service and communication skills
Detail-oriented
Patient-centered and culturally competent
Able to adapt to and work in a fast-paced environment
Use discretion to maintain patient privacy
Demonstrate basic computer and point-of-sale system (POS)/register skills
Able to work independently and as a member of a team
Interpret and/or translate (from English to Spanish and vice versa) to aid in verbal and/or written communications between pharmacy staff members and patients/caregivers

Functions:

Welcome patients as they arrive at the pharmacy
Answer phone calls promptly, providing a solution for the caller or redirecting them to the appropriate team member to do so
Contact patients to provide updates regarding their prescription orders and expected completion time
Utilize point-of-sale (POS) system to check patients out/collect payments
Perform reminder phone calls to patients
Maintain cleanliness of work areas and front end of pharmacy
Process orders and stock retail/OTC items
Maintain and stock POS supplies
Maintain Will Call Bin of prescriptions ready for pickup
Assist Pharmacy Manager in basic administrative and organizational tasks Opportunity for

Advancement:

Absolutely. This role is a perfect starting point for anyone interested in the field of pharmacy! Our pharmacy provides on-the-job, paid training and covers the cost of licensure and certifications. Additional advancement opportunities include Community Health Worker Certification, becoming a nationally Certified Pharmacy Technician (CPhT), certified to administer vaccinations, among many others.

Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Disability insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Application Question(s): All applicants offered a position with Community Pharmacy, must pass a criminal background check prior to beginning work. A clean background check is required for licensure with the Arkansas State Board of Pharmacy. Persons who have been convicted of a felon will not be considered for employment. Have you ever been convicted of a misdemeanor? If yes, please explain. Are you available to work Saturdays? (8:30-1:15PM) Do you have reliable transportation? Do you have an active Arkansas Pharmacy Technician Permit? If so, please list your permit number so that our hiring staff may confirm with the Arkansas State Board of Pharmacy. The schedule for this position will be daily Monday through Friday and rotating Saturdays (typically every 3rd Saturday from 8:30AM-1:15PM). Which of the following weekly work schedules (Monday-Friday) work best for you: 8:30AM-4:30PM or 10:15AM-6:15

PM Experience:

pharmacy or healthcare-related: 1 year (Preferred) Customer service: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

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Bilingual Pharmacy Care Specialist/Pharmacy Technician