Pharmacy Technician

Pharmacy Technician Western University of Health Sciences - 4.2 Pomona, CA Job Details Full-time $21.00 - $23.76 an hour 17 hours ago Benefits Paid time off Retirement plan Qualifications Retail customer service procedures Computer operation Spanish Customer communication Professional ethics Employee relationship building English Patient service High school diploma or GED Records management Clinical data entry Managing patient records Technical Proficiency Customer data entry Full Job Description The Pharmacy Technician is responsible for assisting and facilitating pharmacy operations and other tasks as the Pharmacist deems necessary. Applicants must be able to maintain ethical and professional behavior that reflects a positive attitude representing the pharmacy department as well as the University. Knowledge, Skills and Abilities Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Data entry, insurance billing and filling prescriptions. Ensures efficient, accurate, and timely distribution of medications dispensed in the pharmacy. Maintains and tracks medication inventory. Able to operate computers to process, store, and retrieve health information. Clerical duties such as customer service, using the cash register, and ensuring tidiness of the pharmacy. Must be a team player. Must be able to multi-task in a busy environment. Must be detail oriented. Perform tasks as assigned by pharmacist. Demonstrate a commitment to working for an organization that values and promotes humanism.

Required Qualifications Education:

High School Diploma or a GED.

Experience:

1 year of experience working in a retail or customer service setting. Fluent in English and Spanish. Able to use computers and technology at a proficient level. Ability to actively listen to customers and healthcare professionals. Excellent customer service skills.

Preferred Qualifications Education:

BA or BS degrees.

Experience:

Insurance billing experience. 1 year of experience working in a community pharmacy.

Essential Job Duties Key Responsibilities Customer Service:

Answer phone calls in an efficient, friendly manner and is able to prioritize and communicate information appropriately. Type prescriptions efficiently and accurately and be able to process them through insurance appropriately. Must check for sufficient reimbursement for processed claims. Fill and label prescriptions accurately, safely and expediently (Technician ONLY). Able to operate computers to process, store and retrieve health information. Data entry, insurance billing. Provide translation when needed for Spanish-speaking clients. Train to use Epic for patient care. Check customers out for over-the-counter items. Makes sure the correct medication is being received by the correct patient and the correct prices are being billed to the customer. This also includes walking to provide curbside pick-up to differently-abled persons and collecting signatures when needed. Ability to establish and maintain cooperative working relationships with fellow workers, volunteers, pharmacy residents, pharmacy post-doctoral fellows, and PharmD students and individuals in other work areas.

Key Responsibilities Inventory Management:

Unpack, sticker, and properly store inventory. Periodically examine inventory for expired, soon to be expired medications and quarantine appropriately. Analyze and predict medication inventory usage to maintain an adequate medication supply. Effectively purchase medications in the most cost-effective manner. Ensure price accuracy for both OTC and Rx products. Maintains office supplies, packing supplies, front end inventory and any other supplies.

Key Responsibilities Payments, Invoicing, and Miscellaneous:

Enter invoices into the university payment system (Banner). Provide invoices to inter-departmental sales. Provide student/employee immunizations and test results to Health Office. Help with setting up health fairs/immunization clinics. Troubleshoot by communicating with appropriate help desks if systems fail. Making appointments. Key Responsibilities Other duties as assigned. Posting Details Continued Work Schedule Normal business hours Monday through Friday; Occasional weekends and nights. Working at WesternU We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable. We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally, Our faculty, staff, and administrators are 100% focused on student success. Our University culture creates the context for a nurturing and supportive environment. Faculty, staff, and students can expect to make deep, personal relationships within the University community. As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences. WesternU's core value of humanism encourages all to bring their whole self in all that they do. We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people! Expected Pay Scale Minimum $21.00 Hourly Maximum $23.76 Hourly Physical Demands Physical Demands Do the essential functions of this job require lifting? Yes If yes, list maximum weight and duration The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must regularly lift and/or move up to 45 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus. Describe Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions. Duties are routinely performed in an environmentally controlled interior healthcare office. Work environment may involve exposure to potentially dangerous materials, e.g., blood and body fluids, communicable diseases, toxic substances, and ionizing radiation. Clinical environments require compliance with safety precautions, OSHA Blood borne pathogen training, and may include the use of certain personal protective equipment. Posting Information Posting Number S01791 Posting Date 06/05/2026 Close Date 06/05/2027 Open Until Filled Yes Conditions of Employment - Background Check To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position. Pay Transparency Act Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range considers various factors in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The Expected Pay Scale is defined as the budgeted salary or hourly range that the University reasonably expects to pay for this position. Placement within the Expected Pay Scale is determined by internal equity and relevant qualifications. Equal Opportunity Statement (EEO) It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time. Applicant Documents Required Documents Resume Optional Documents Cover Letter Letter of Recommendation #1 Letter of Recommendation #2 Letter of Recommendation #3 Additional Applicant Document Required License/Certification