Pharmacy Technician III

Job Title:

Pharmacy Technician III Responsibilities Assist the pharmacist with pharmacy practice in compliance with federal, state, and local regulations, as well as HIPAA guidelines and corporate policies. Accurately interpret healthcare provider's prescription orders and enter them into the core pharmacy system. Notify physicians of incomplete or incorrect prescription information and perform physician outreach when necessary. Assist the pharmacist in obtaining accurate verbal orders for product replacement and missing prescription information from healthcare providers. Manage patient adherence process and schedule medication deliveries according to guidelines. Assist patients with treatment compliance by updating medications, allergies, and medical conditions, and triage calls to Nursing or Pharmacists when necessary. Use internal and web tools to communicate with health insurance payors and providers to investigate benefits and verify prescription coverage. Identify and recommend process and system improvements to enhance pharmacy operations. Interact professionally with internal and external teams to ensure accurate service provision to patients. Collaborate with necessary personnel to support patients, products, or services by handling calls, prioritizing work, and performing testing as needed. Maintain current Illinois Certified Pharmacy Technician licensure and continuing education requirements. Essential Skills Pharmacy Technician certification and license. Strong attention to detail, multitasking ability, and professionalism. Experience in a high-volume, call-center-style environment. Minimum of 3-5 years' experience in Specialty Pharmacy, Retail/Mail Order Pharmacy, PBM, or healthcare provider setting. Familiarity with medical record handling, prescription data entry, and customer service. Strong core insurance knowledge and experience with online verification systems. Ability to communicate clearly and professionally with healthcare professionals. Proficient in Microsoft Word and Excel, with accurate data entry skills. Additional Skills & Qualifications Experience in retail pharmacy is acceptable. Ability to handle 30-40 calls/day with efficient wrap-up and movement to the next call. Comfortable with flexible work schedule between 7am and 7pm. Capability to complete individual tasks and manage time effectively. Certified Pharmacy Technician license in the state of IL preferred. Work Environment The team culture is supportive, collaborative, and team-oriented, emphasizing integrity, collaboration, and continuous learning. The environment is high-volume and call-center-style, requiring a professional demeanor and strong communication skills. The position requires flexibility in working hours, between 7am and 7pm. Job Type & Location This is a Contract position based out of Gurnee, IL. Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Gurnee,IL.

Application Deadline This position is anticipated to close on Apr 16, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.