Certified Pharmacy Technician

Job Overview We are seeking a dedicated and detail-oriented Pharmacy Technician to join our dynamic healthcare team at CVS! In this vital role, you will support pharmacists in preparing and dispensing medications, ensuring accurate patient care, and maintaining compliance with healthcare regulations in a fast-paced, 24-hour location in downtown Fort Wayne. This position offers an exciting opportunity to be part of a team committed to providing care and improving patient outcomes for the community. Responsibilities Living our purpose of "Bringing our Heart to Every Moment of Your Health" by engaging with customers, in-person and over the phone, to help manage and improve patient health. Always focusing on the needs of the customer and displaying genuine care and empathy in all interactions. Ensuring customer satisfaction and educating customers about our service and product offerings to help them make the healthiest choices and decisions for themselves. Demonstrating compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborating with the pharmacy team in their store and other pharmacy teams in their market, as needed, medical staff, insurance companies, and customers to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance concerns. Effectively following workflow procedures with an in-depth understanding of each workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment; delivering results while balancing quality and efficiency in all tasks; embracing agility to manage all workstation responsibilities while reprioritizing to help customers and the team when needed. Following basic inventory management policies and procedures as permitted by law and as directed by the pharmacy leadership team, such as accurately putting away warehouse and vendor drug deliveries, completing cycle counts, returns-to-stock, waiting bin inventories, etc. Contributing to a high-performing team; embracing a growth mindset and being receptive to feedback and continuous improvement efforts; remaining flexible and opening availability to help meet scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic; actively seeking opportunities to expand clinical, technical, and insurance knowledge needed to assist customers accurately and more effectively. Understanding and following applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; complying with CVS policies and procedures to ensure and protect patient safety, privacy and security. Where applicable, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Preparing and administering vaccines to patients Educating patients about vaccines and answering questions to obtain informed consent Monitoring for and responding to adverse reactions; reporting adverse reaction events per public health requirements Reviewing and collecting patient information; tracking and documentation per patient Monitoring and managing vaccine supplies At all times, strictly complying with all relevant internal and external policies and procedures relevant to immunizations and vaccines Requirements Proven pharmacy technician experience (preferred, but not required) Critical care experience is highly desirable, demonstrating ability to work efficiently under pressure in fast-paced environments. Knowledge of medical terminology, aseptic technique, IV infusion procedures, and medication administration protocols. Familiarity with hospital workflows, intake procedures, and acute care pharmacy operations. Excellent patient service skills with a compassionate approach to patient care and communication. Ability to accurately manage inventory, document procedures thoroughly, and adhere to safety standards. Certification as a pharmacy technician (such as PTCB or equivalent) is preferred; ongoing education in pharmacy practice is a plus. Join us in making a meaningful difference by supporting patient health through precise medication management!

Pay:

$17.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Employee stock purchase plan Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Parental leave Prescription drug insurance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person