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Pharmacy Customer Service Associate
Job
Walgreen Company
Española, NM (In Person)
$44,980 Salary, Full-Time
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Job Description
Share Between $16.00 and
$18.00
Per Hour
Position range in Northern Region $18.05 - $25.20 Per hour
Pharmacy Customer Service Associate
Walgreen Company
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.
CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management. Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.
CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management. Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Occupation:
Pharmacy TechniciansLocation:
Espanola, NM - 87532 Positions available: 1 Job #: 1771062BRSource:
Walgreen Company | NLXPosted:
03/12/2026Web Site:
www.walgreens.comJob Type:
Full and Part Time Positions Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full and Part Time Positions Job Description Help for Job Description. Opens a new window. When you step behind the counter as a pharmacy customer service associate, you'll always be front and center. Each day is a new opportunity to build relationships and help customers, helping them find more joyful lives through better health. And we'll make sure you get some joy yourself. Our pharmacies are filled with innovation, new technologies and so many ways to learn and grow. You'll get the tools and support you need to move your career forward. And we can't wait to you see how far you can go.Shifts:
Full-time or part-time, Weekends, Days, NightsJob Level:
Entry-levelTravel:
NoneSalary:
$16 - $18 / Hourly Key Traits What makes a great pharmacy technician at Walgreens? We're always looking for that special something - those qualities that set a Walgreens team member apart from the rest. Take a look and see how you match up.- Communicator
- Compassionate
- Detail-oriented
- Trustworthy
- Problem Solver
- Responsible I've come a long way in the past 10 years and am a completely different person because of this company and the opportunities I have been given working for them.
ID 1771062BR
Additional Information Help for Additional Information. Opens a new window. Basic Qualifications- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range:
$16 - $18 / Hourly Help for Employer Information. Opens a new window. Walgreen Company Social Links Connect with Walgreen Company Other Local Jobs from Walgreen Company Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 Shift Lead Walgreen Company Santa Fe, NM First-Line Supervisors of Retail Sales Workers Regular Private Job Board - 2 days ago Shift Lead JobID 1774681BR
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.
CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management. Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range:
$17 - $20 / Hourly General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Shift Lead Walgreen Company Santa Fe, NM First-Line Supervisors of Retail Sales Workers Regular Private Job Board - 2 days ago Shift Lead JobID 1775382BR
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).OperationsResponsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal DevelopmentAttends training and completes PPLs requested by Manager.
CommunicationsServes as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management. Basic Qualifications One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range:
$17 - $20 / Hourly General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Walgreen Company Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for Pharmacy Technicians Help for Occupation Information for Pharmacy Technicians. Opens a new window. Other Jobs and Employers Help for Jobs Available , opens a new window. Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. This job was posted at http://www.walgreens.com on 03/12/2026. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ]Similar jobs in Española, NM
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