Job Details Responsibilities:

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes. Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays. Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness. Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations. Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure. Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs. Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

Shift:

M-F 9am-5pm

Education:

High School Diploma/GED or equivalent experience required. 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required. Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Skills and knowledge:

Ability to communicate effectively both orally and in writing Ability to work quickly and accurately under time and volume constraints Strong interpersonal skills Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction Familiarity with pharmaceutical products, services and drug interactions Strong organizational skills; attention to detail Good analytical skills What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated CompaniesAffiliated Companies:

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