Responsibilities Assist the pharmacist with serving patients and maintaining the pharmacy department Sterilize surfaces and equipment and prepare the pharmacy for opening. Greet customers and answer questions. Receive prescriptions and check their validity. Process prescriptions electronically and ensure all information is complete and accurate. Resolve issues when they arise (e.g., rejected insurance claims). Select the appropriate medicine and measure dosages to fill prescriptions. Sort, stock, label medication and monitor inventory. Undertake administrative tasks (e.g., Record-keeping) as assigned. Comply with all security measures and quality standards and activities. Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing. Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate. Package orders based on policies and procedures. Coordinate medication delivery location and estimated time with patient. Prepare and arrange delivery of medication with courier service or shipping service. Communicate with insurance carriers to obtain payment for prescription claims. Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications. Triage calls and escalate to appropriate leadership when necessary.