Remote - Certified Pharmacy Technician (On-site Columbia, SC)

Remote - Certified Pharmacy Technician (On-site Columbia, SC) Genesis Healthcare, Inc - 2.8 Columbia, SC Job Details Full-time 1 day ago Benefits Paid holidays Loan repayment program Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Maintaining patient confidentiality High school diploma or GED Data entry Registered Pharmacy Technician Full Job Description Work Where Balance Meets Purpose Competitive Pay Excellent Benefits Join Genesis Healthcare, Inc. and support pharmacy operations in a fast-paced, patient-focused environment . Now Hiring Certified Pharmacy Technician - Remote Order Entry and Call Center Support Corporate Office Based Role Monday - Friday Day Shift (8 hours) No Weekends This role is remote in function but requires onsite work at our Columbia location. This is not a work-from-home position. Make a Real Difference in Community Healthcare Genesis Healthcare, Inc. is a nonprofit, community-focused FQHC serving the Pee Dee and Lowcountry regions. This role supports pharmacy operations across all locations through remote order entry and call center support, helping ensure patients receive timely and accurate service. Why Choose Genesis Loan Repayment Opportunities for eligible employees Generous Paid Time Off including holidays and sick leave Malpractice Insurance provided Employee Assistance Program and Life Insurance 401(k) with employer match Medical Dental Vision and more Position Summary The Certified Pharmacy Technician performs remote prescription order entry and non-clinical call center support functions. This role assists patients and healthcare partners with prescription services, documents requests accurately, and routes clinical matters to pharmacists. All duties are performed under the supervision of a licensed pharmacist in compliance with HIPAA and applicable laws. Primary Responsibilities Accurately enter prescription patient and insurance information into pharmacy systems Perform remote order entry in accordance with procedures Answer inbound calls and assist with prescription status refill requests and general inquiries Update patient demographics and insurance information as needed Route calls and requests appropriately based on urgency and technician scope Escalate all clinical or pharmacist-only matters Maintain accurate documentation of all interactions Manage call volume while maintaining professionalism and accuracy Collaborate with pharmacy and clinic teams using approved systems Support workflow queues and timely follow-up Participate in quality and compliance activities Requirements High School Diploma or equivalent Active South Carolina Pharmacy Technician Registration required CPhT preferred Strong computer phone and data entry skills Experience with pharmacy systems and customer service preferred Ability to work in a fast-paced environment while maintaining accuracy Ability to handle confidential information in a professional manner Work Environment Office-based remote order entry role with extended computer use and high call volume in a fast-paced setting Ready to Join Us Apply today and be part of a team making a meaningful impact in community healthcare