Schedule & Location Position Type:

Full-Time Schedule:

Monday through Friday, 7:00 AM to 4:00

PM Work Location:

Watergrass Lab 7760 Curley Road, Suite 202 Wesley Chapel, FL 33545 Responsibilities What you will do Front Office

Performs Start up duties prior to opening Lab
Adds tests for add-ons and handles recollects o Properly charges STATs to HMO's
Copies insurance cards
Uses proper stamps on orders such as FROZEN, Labcorp, Quest
Prints daily logs
Dispenses Petty Cash
Faxes reports from previous day
Handling of drug screens collections
Quotes lab prices
Makes deposits
Print labels for requisitions and specimens
Properly obtains ABN forms for Medicare patients
Obtains orders from Intergy or patients
Obtains and uses valid diagnosis codes
Properly identification of patients
Collects any monies from patients and issue receipts
Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders
Verify patient insurance information
Provide services for patients and doctors offices such as lab results
Directs incoming faxes to correct personnel
Answers phone and assists callers, properly transfers calls
Properly calls or faxes any panic or stat results to appropriate provider per written protocol
Quantity/Timeliness of work that produces optimal productivity
Performing tasks with minimal errors.
Understands and has the know how to perform assigned tasks.
Ability to master and understand new work routines in this area.
Degree and willingness to put forth in performing these tasks. Phlebotomy
Properly identifies patient at draw point
Verify orders and requisitions match, checking all tests
Uses proper phlebotomy technique
Ensures ABN is properly filled out and signed
Uses Personal Protective Equipment when performing venipuncture
Properly prepares specimen for transport
Labels specimens properly
Supplies proper information on requisitions pertaining to draw such as Date, time, initials, number and type of tubes drawn
Properly interprets orders
Able to draw 6 patients an hour (35 to 40 patients per day)
Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)
Keeps requisitions filed in folder and assists with preparing the folders for scanning
Provides phlebotomy services to doctor's offices when needed such as Special Procedures and Family Practice Back Office
Prepares reports for distribution
Loads any specimens passed through
Supplies missing billing information such diagnosis to remote labs
Works internal billing charges, no more than 3 days' behind
Keeps daily requisitions filed correctly and neatly
Works outstanding tests report for Labcorp and Quest
Works error logs for Labcorp and Quest
Retrieves results and transmit requisitions when needed
Directs incoming mail to correct personnel
Performs mail-outs daily, obtaining correct addresses for outside providers Processing Specimens
Properly spin down specimens when needed, checking for fibrinogen and clots
Pour off any specimens needed for special transport tubes
Prepare specimens for transportation with couriers
Properly file daily requisitions
Pull blood for any add on testing
Distributes and handles STATs according to protocol
Performs \"Clean-outs\" in Flex-e Suite Inventory
Keeps accurate Inventory of supplies
Checks and monitors supply levels weekly, not running out
Orders supplies on a scheduled routine basis such as monthly
Distributes supplies to remote labs such as in-house tubes
Distributes supplies to patients with instructions
Keeps supply area neat and clutter free Computer Utilization
Knows how to look up results and print in Intergy, Flex-e Suite, LCM Knows how to print patient demographic sheets and insurance cards
Can load insurances into Intergy and set proper coverage
Create requisitions in Clinicians for Labcorp, Quest, LIS
Can perform Result retrieval and transmissions
Able to print billing report or work lists for STAT, MAIL, and Fax logs
Performs \"Clean-outs\" in Flex-e Suite
Able to register a new patient in Intergy or make changes to existing information
Properly loads drug studies Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

Maintains compliance with all Orlando Health policies and procedures. Performs all other duties as assigned. Maintains an organized and clean work area Places phones on and off service at the appropriate times Participates in maintenance of office supplies Performs other incidental and related duties as required and assigned Travel to different FMC work locations as requested Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Section 1557 Non-Discrimination The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116. Qualifications High School Graduate of equivalent required. Excellent interpersonal and communication skills Strong computer proficiency Demonstrated ability to lead people and get results through others Ability to plan ahead, organize and manage multiple priorities Excellent Phlebotomy skills for both pediatric and geriatric patients

Qualifications:

High School Graduate of equivalent required. 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