JOB TITLE

Phlebotomist

JOB SUMMARY

The Phlebotomist will greet the public, perform designated clerical duties, obtain patient specimens in accordance with standards and procedures as set forth by local, state, and federal agencies and this institution for the purpose of performing diagnostic tests in order to aid the physician in making decisions regarding diagnosis and appropriate treatment. The Phlebotomist reports directly to the Section Supervisor, Laboratory Director, and/or Medical Director.

QUALIFICATIONS

Education:

a.)

High School Diploma Licensure/Certification:

a.) PBT(ASCP) is encouraged.

Work Experience:

a.) Previous phlebotomy or customer service experience is preferred.

RESPONSIBILITIES/JOB DUTIES

Performs phlebotomy with appropriate skill and technique, across the continuum of age groups. Maintains knowledge skills base. Performs waived testing accordingly as trainee. Participates in continuing education activity by obtaining seven CEUs annually as defined by the Pathology Department. Performs specimen data entry and other LIS functions as instructed as successfully. Monitors departmental information resources for changes/announcements (e.g. e-mail, bulletin board, mailbox, handouts, etc) Review all policies and procedures initially and at the time of revisions or when new procedures are offered and applicable to their job responsibilities. Will recommend improvements as warranted. Will also stay current with communication requirements from various sources (e.g., lab leadership, organizational communications, etc.). Monitors, documents and helps resolve QA issues. Identifies problems that can adversely affect patient care and informs supervisor/director when applicable. Will use applicable safety devices and/or PPE's when handling and testing biohazardous materials. Exhibits a positive first impression to all customers by following institutional service care standards. Perform other assigned duties.

REQUIRED STAFF COMPETENCIES

Demonstrates support for organizational and departmental mission. Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives. Fosters and promotes teamwork within department and the organization as a whole. Works to resolves conflicts constructively and in a timely manner. Ability to communicate effectively and simply with every customer and co-worker. Ability to display a positive, courteous and friendly attitude toward all contacts. Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals. Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties. Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence. Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management. Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers.

WORKING CONDITIONS

Direct patient contact, possible exposure to infections, communicable diseases and Bloodborne pathogens. Occasionally exposed to radiation and electromechanical hazards. Works indoors in well-lighted and ventilated environment. Handles emergency or crisis situations. Occasionally subjected to irregular hours. Subjected to frequent interruptions. 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