Mobile Coordinator

LIFELINE

Blood Services 183 Sterling Farms Drive Jackson, Tennessee 38305 Job Title Phlebotomist -

Mobile or Fixed Site Coordinator Department:

Donor Services Reports to:

Donor Services Manager/Director of Donor Services Supervises:

Phlebotomists Hours:

Full-Time Monday - Sunday Hours Vary with Blood Drive Schedule • Due to the possibility of business needs changing, LIFELINE reserves the right to change an employee's primary schedule.

Travel:

Possible travel to the collection site may be necessary Job Description The Mobile or Fixed site Coordinator is responsible for daily on-site management of an assigned Mobile Unit or Lifeline collection activities in addition to phlebotomist duties. Duties and Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. All employees must perform all assigned duties in compliance with internal SOPs, external regulations, and internal policies, bring compliance issues to the attention of management and assure quality customer service to all customers internal and external. Employees must comply with traffic legislation, be conscious of road safety, demonstrate safe driving, and other good road safety habits while driving their personal vehicle for work purposes. Coordinator Duties and Responsibilities Functions in a leadership role coordinating, operating and evaluating blood drives with the Manager of Donor Services and the Director of Donor Services Provides back up support for screening and phlebotomy procedures as needed Assists, coaches and monitors staff for compliance Supports the philosophy, goals and objectives of the organizations Acts as a role model for staff by adhering to all policies Verifies the completion of all required daily tasks Phlebotomist Duties and Responsibilities Performs donor registration process and mini-physical Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles Attends to donor's comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor Maintains confidentiality of all information regarding donors Labels all blood collection materials according to SOP Cares for blood after collection, including segmenting, providing temporary storage, and transportation to the center when necessary Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable) Completes all required documentation Complies with Lifeline safety policies and procedures Demonstrates excellent customer service when dealing with donors, members of the community and co-workers Communicates staff needs and mobile/truck needs with the appropriate staff. Communicates well with Donor Service Manager to help maintain the best working environment for all staff members Training IWELCOME, ILEAD, Annual cGMP, Annual Safety, Annual Human Resources (Sexual Harassment, Workplace Bullying, Diversity/Unconscious Bias), Medical Ethics, Customer Service, Blood Establishment Computer Systems, and all required departmental and interdepartmental training. 8-10 week on -the-job training for phlebotomy. CPR (recommended) and First Aid Qualifications

EDUCATION

High School diploma. Phlebotomy certification preferred. Current CPR Certification

EXPERIENCE

Phlebotomist with two years of phlebotomist experience. Minimum of one year management of staff experience required, two years of supervisory position is preferred.

LPN, EMT

trained or higher level of medical training is preferred.

SKILLS:

Language skills must include the ability to read, write, speak English effectively and follow oral and written instructions consistent with policies and procedure, SOPs or other requirements. Documentation accuracy required Ability to make sound decisions under pressure. Effective planning and organizational skills. Demonstrate the ability to multi-task. Ability to function as a key team member in a high-level production environment coupled with strong organization skills. Ability to work independently and to meet deadlines. Demonstrated ability to work without direct supervision. Must be able to make simple decisions based on well-defined choices. Ability to communicate effectively with the staff and the public to enhance LIFELINE's relationship with the community. Basic computer skills in Microsoft Word and Excel. Working Conditions Functions are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. Performance of this job could expose the employee to blood-borne pathogens. The noise level in the work environment is usually low to moderate. Physical Requirements Employee is required to stand, walk, sit, and have the ability to lift a minimum of 50 pounds. Must be able to easily use step stool to enter the mobile and the inside trucks.