Clinical Technician Fastest Labs Of Wilmington NC Wilmington, NC Job Details Part-time | Full-time From $17 an hour 22 hours ago Benefits Paid time off Opportunities for advancement Qualifications Computer operation Filing English High school diploma or GED Manual handling Office record organization Full Job Description As the Clinical Technician at, Fastest Labs of Wilmington, you will provide excellent customer service while performing certified drug, alcohol, and DNA specimen collections. You will also support daily office operations, including client communications, data entry, and handling telephone inquiries. The Clinical Technician position is ideal for someone with strong energy, a positive attitude, and the ability to multitask in a fast-paced environment. We provide full certification and training, so if you are eager to learn and grow, we will invest in your success and offer opportunities for advancement within our rapidly expanding company. Schedule /

Expected Work Hours:

Monday-Friday, 9:00 AM-5:00 PM (No nights or weekends)

What You'll Do:

Greet and assist clients with professionalism and care, ensuring a high level of customer service. Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries. Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols. Conduct instant/rapid screening for urine and saliva specimens when required. Accurately complete client documentation, chain of custody forms, and maintain organized business files. Collect payments from clients and process transactions appropriately. Report test results using client-approved protocols. Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication. Monitor and maintain testing supplies, forms, and equipment. Maintain a clean and professional office, reception, and testing environment. Contribute positively to team culture and overall company success.

Qualifications Strong communication skills:

able to speak and hear clearly on the phone, read and write in English effectively, and compile call results. Basic computer proficiency and comfort with office tasks. Physical ability to lift up to 20 pounds and perform duties requiring bending, kneeling, reaching, and standing for extended periods. Comfort working with biological specimens and cleaning supplies. Why Join Fastest Labs? This role offers stability, growth potential, and a chance to make a difference in people's lives while working in a supportive and team-driven environment. If you have the drive to succeed, we will provide the training, tools, and opportunities to help you thrive.

Pay:

From $17.00 per hour

Benefits:

Paid time off

Education:

High school or equivalent (Preferred) Ability to

Commute:

Wilmington, NC 28405 (Preferred)

Work Location:

In person