Lab Assistant

Lab Assistant Location 1600 N. Main Street, Lovington, NM, 88260, United States Employee Type Full-Time Required Degree High school Contact information Name Daielle Russell Phone 575-396-6611 Ext 2602 Email careersnlgh Description This position is responsible for specimen collection, processing, transport and performing waived and moderate complex laboratory testing in an accurate and timely manner. Technical functions, such as instrument maintenance, calibration and initialing specimen testing will be performed under the supervision of technical staff (MLT, CLS, or Coordinator). Demonstrates competence as Phlebotomy Technician. Including providing excellent customer service, proper specimen requirements/collection, processing and transport of specimens. Demonstrates competence and ensures acceptable performance in analyzer functionality, test analysis, quality control, analyzer-calibration, and for reporting test results, including critical values. Knows how t properly take action when results are abnormal or not within the acceptable limits. Reports unresolved issues to MLT/CLS/Coordinator Documents maintenance and temperatures of refrigerators/freezers and is capable of identifying problems when measures are not within the acceptable range. Able to perform basic troubleshooting to resolve problems/issues identified. Reports unresolved issues to MLT/CLS/Supervisor Monitors inventory of testing supplies in designated area. Recognizes and provides input for opportunities for improvements in financial performance and productivity Values i - Innovation "Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department. C - Compassion "Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs. A - Accountability "Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates. R - Respect "We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good. E - Empowerment "Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers.

ORGANIZATION EXPECTATIONS

Communication The process of sending and receiving messages with words, verbally, written or in sign language. Customer Focus Identifying and responding to current and future patient and other customers' needs; providing excellent service to internal and external patients and other customers. Initiative Identifying and dealing with issues proactively and persistently; seizing opportunities that arise. Self-Development Lifelong, voluntary, and self-motivated learning. Teamwork Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals. Requirements Skills, Knowledge and Abilities Proficiency Level Skill Novice Critical thinking Novice Problem solving Intermediate Multitasking Intermediate Communication skills - oral/written/reading Intermediate Computer skills Expert Customer service Novice Analytical skills Experience No experience required Education High school graduate and appropriate laboratory training. Training maybe provided by Nor-Lea Hospital. Requires 4 hours CE annually If you are a current employee or have previously worked for Nor-Lea Hospital District