Chiropractic Assistant & Care Coordinator Topsail Chiropractic — Hampstead, NC Position Overview Topsail Chiropractic is seeking a dynamic, detail-driven professional to assist our patient experience and daily clinical flow. In this role, you will serve as the primary guide for our patients, seamlessly steering them through every step of their visit—from arrival and scheduling to financial transactions and therapy setup. You will work closely alongside our existing staff, cross-training across clinic operations to deliver top-tier care. If you are a high-performing individual who thrives in a fast-paced environment, takes pride in exceptional client interactions, and loves keeping processes running flawlessly, this position offers a direct path to make a meaningful impact every day. Comprehensive training on our internal systems will be provided.

Key Responsibilities Patient Journey Management:

Front desk responsibilities including greeting patients, managing check-ins, and guiding individuals through their scheduled appointments to minimize wait times and maximize care quality.

Scheduling & Communication Mastery:

Oversee clinic schedule, handling incoming phone calls, resolving patient inquiries promptly, and maintaining high appointment retention.

Cross-Functional Patient Support:

Cross-train directly with existing team members to assist in clinical care, including preparing treatment rooms, setting up therapy equipment, etc.

Financial & Administrative Precision:

Process patient payments accurately, update records, and maintain flawless daily billing administrative tasks.

Clinic Standards & Energy:

Maintain a clean, organized, and high-energy clinic environment that reflects our commitment to premium health and wellness care.

Candidate Profile Patient-Centric Mindset:

Deep passion for helping others, paired with the communication skills to make every patient feel valued and supported.

High Operational Discipline:

Exceptionally organized, capable of prioritizing tasks on the fly, and driven by high personal standards.

Collaborative Team Player:

Eager to learn from and cross-train with existing staff to step up wherever patient care requires.

Wellness Advocate:

Enthusiastic about health, vitality, and active living. Schedule & Location Requirements This position follows a fixed, split-shift schedule: Monday

• Thursday:

  8:00 AM
• 12:30 PM AND 2:30 PM
• 6:30

PM Friday:

8:00 AM

• 12:30 PM Please note: These working hours are required and non-flexible.

Due to the split-shift format, strong preference will be given to candidates residing in or near Hampstead, NC.

Job Type:

Full-time Pay:

$19.00

• $22.

00 per hour

Benefits:

Paid time off Application Question(s): Are you seeking short or long term employment?

Location:

Hampstead, NC 28443 (Required) Ability to

Commute:

Hampstead, NC 28443 (Required)

Work Location:

In person