Chiropractic Assistant / Front Desk Pacific Chiropractic - 4.0 Lynnwood, WA Job Details Full-time $23 - $30 an hour 15 hours ago Benefits Free parking Paid training Paid time off On-the-job training Employee discount Paid sick time Qualifications Customer communication Teamwork Interpersonal skills Medical scheduling Administrative experience Attention to detail Full Job Description Chiropractic Front Desk & Administrative Assistant About Our Clinic Pacific Chiropractic is a long-standing patient-focused chiropractic clinic dedicated to improving the health and well-being of our community in Lynnwood/Edmonds, Washington. We pride ourselves on providing exceptional patient care in a supportive and friendly environment. We've recently begun to expand the services of our clinic and are looking for a key team member who shares our commitment to excellence and patient satisfaction. The Opportunity We're seeking a Chiropractic Front Desk & Administrative Assistant to join our team. This is a vital role responsible for ensuring our clinic runs smoothly and our patients feel welcome and well-cared for from the moment they walk through our doors. We are primarily looking for an experienced individual with a proven track record in a chiropractic or medical office setting. The ideal candidate will seamlessly handle administrative tasks, manage patient flow, and possess a deep understanding of clinic operations, including proficiency in our practice management software Chirotouch. However, we understand that talent comes in many forms! We are also open to considering a highly motivated and detail-oriented individual without direct chiropractic experience. If you have experience in a healthcare office setting, exceptional administrative skills, a strong customer service background, and a genuine eagerness to learn the ropes of a chiropractic clinic and its specific systems, we encourage you to apply. We're prepared to train the right person who is dedicated to growth and providing outstanding patient support.

Responsibilities Patient Scheduling:

Efficiently schedule and confirm patient appointments, managing the clinic's calendar within Chirotouch and TrackStat .

Patient Check-in/Check-out:

Warmly greet patients, manage intake forms, collect co-pays, and schedule follow-up appointments using Chirotouch .

Insurance Verification:

Verify patient insurance benefits and explain basic coverage clearly and concisely, utilizing Chirotouch 's capabilities.

Billing & Payments:

Process payments, handle basic billing inquiries, and maintain accurate financial records in Chirotouch . Electronic Health Records (EHR): Accurately enter and manage patient information within our EHR system, Chirotouch .

Communication:

Answer phones, monitor and respond to emails/texts TrackStat, IntakeQ and manage general clinic correspondence professionally.

Clinic Maintenance:

Ensure the reception area and waiting room are tidy and welcoming.

Support:

Assist chiropractors and other staff as needed to ensure smooth clinic operations.

What We're Looking For Preferred Experience & Skills:

2+ years of experience in a chiropractic, medical, or dental office setting. Proficiency with Chirotouch and TrackStat or similar chiropractic/medical practice management software. Strong understanding of insurance verification and basic medical billing. Excellent organizational and multitasking abilities. Essential Skills & Qualities (for all candidates):

Exceptional Customer Service:

A friendly, empathetic, and professional demeanor.

Outstanding Communication:

Clear verbal and written communication skills.

Detail-Oriented:

Meticulous attention to accuracy in all tasks.

Problem-Solver:

Proactive in identifying and resolving issues.

Team Player:

Ability to collaborate effectively with colleagues.

Tech-Savvy:

Comfortable learning new software and navigating digital systems (specifically Chirotouch and TrackStat if new to it).

Reliable:

Punctual and dependable. Why Join Our Team?

Supportive Environment:

Work in a collaborative and positive atmosphere where your contributions are valued.

Meaningful Work:

Be part of a team that genuinely helps people improve their health and quality of life.

Competitive Compensation:

Starting at $25 - $30 per hour for experienced candidates, and $23-$25 for those without Chiropractic office experience.

Excellent Benefits Package:

We value our team members and offer a comprehensive benefits package including Paid Time Off (PTO) for vacation, sick leave, and personal time; a Health Insurance Stipend to help cover your healthcare costs; Complimentary Chiropractic Care for you and immediate family; and Performance Bonuses.

Growth Potential:

Opportunities to expand your skills and responsibilities within the clinic. Pacific Chiropractic is an Equal Opportunity Employer.

Job Type:

Full-time Benefits:

Free parking Health insurance stipend Paid sick time Paid time off Paid training

Schedule:

8 hour shift Day shift

Experience:

Working in a Chiropractic clinic: (Preferred) Medical Office Ability to

Commute:

Lynnwood, WA 98036 (Required)

Work Location:

In person

Pay:

$23.00 - $30.00 per hour

Benefits:

Employee discount On-the-job training Paid sick time Paid time off Paid training

Work Location:

In person