RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES

Performs administrative and related patient care functions and activities to support the physician practice as assigned. Performs duties in compliance with regulatory requirements and in accordance to established policies, procedures and regulations.

II. TYPICAL PHYSICAL DEMANDS

Continuous:

lifting to ½ pound, seeing, hearing, speaking, grasping, fingering.

Frequent to continuous:

sitting, standing, walking, bending/stooping below waist level, squatting, twisting, reaching above, at and below shoulders, repetitive arm/hand motion, lifting up to 10 pounds.

Occasional:

kneeling, crouching, climbing, walking on uneven ground, horizontal lift/carry up to maximum of 50 pounds with assistance, floor to waist up to 35 pounds and pushing/pulling maximum weight of 50 pounds of force.

III. TYPICAL WORKING CONDITIONS

Exposed to chemicals, blood/body fluids and communicable diseases. Work environment can be fast-paced and hectic. May require interisland travel to assist satellite clinics.

IV. MINIMUM QUALIFICATIONS

EDUCATION/CERTIFICATION AND LICENSURE

Must meet one (1) of the following: o Completion of program/degree in one (1) of the following: Medical Assistant, Nursing Assistant, Emergency Medical Technician, Licensed Practical Nurse or Registered Nurse; OR o Nursing Student having completed a semester of clinical fundamentals and a pharmacology course; OR o Six (6) months of direct patient care experience (preferably in a physician practice setting) or six (6) months of administrative medical office experience in any one (1) of the following areas: patient access or admitting, registration, scheduling, insurance verification (preferably in a physician practice setting); OR o Successful completion of basic training in the Military with at least (1) year customer service or clerical experience Current BLS certification.

B. EXPERIENCE

Experience to demonstrate knowledge and familiarity with computers and automated systems. Demonstrated ability to read, write, speak and understand English. Depending upon area of assignment, experience comparable to a Patient Service Representative in a hospital may be preferred. Equal Opportunity Employer / Disability / Vet Your Health.

Our Legacy Our Mission:

To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai'i.

Our Values:

Compassion guides our actions Aloha inspires us in all that we do Respect and understanding are essential for the dignity of all Excellence is our quest","accountId","43654220","The Queen's Medical Center","https://www.indeed.com/viewjob?jk=1b8468f483313cef","location",{"_452":453,"_454":455},"createdAt","2026-08-02T14:51:01.293901606Z","2026-08-22T12:17:04.363Z","2026-07-28T00:00:00Z","2026-09-22T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[407,408,409,410,411,412,413,414,415,416,417,418,419,420],"requiredEducation","na",54080,"isEmailRequired","isPhoneRequired","titleSearch","Physician Practice Medical 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