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Job Description
The Institute on Aging is a San Francisco based nonprofit that helps older adults and adults with disabilities live with independence, dignity, and connection across California. Our Program of All-Inclusive Care for the Elderly (PACE) brings medical care, social engagement, and daily support together under one roof so participants can keep thriving in their community. We are hiring a Life Enrichment Manager ( internal title: Participant Engagement Manager ) to provide leadership, clinical direction, and strategic oversight of activity programming for On Lok PACE participants at IOA. You will supervise the Activity team, establish a cohesive, outcomes-driven therapeutic recreation framework, and build a PACE dementia engagement program that sets the standard for person-centered care. What you will do Lead daily programming. Design and deliver engaging, purposeful activities across multiple day rooms for older adults and adults with disabilities, including participants living with dementia. Build the dementia engagement program. Develop and oversee a structured, evidence-informed dementia and memory care program grounded in person-centered practice. Lead a team. Supervise, coach, and develop engagement and activity staff, setting a high bar for warmth and quality. Grow the volunteer program. Recruit, train, and coordinate volunteers who extend the reach of daily programming. Partner on care. Work alongside the interdisciplinary care team to align engagement plans with each participant's goals, interests, and abilities. Assess and adapt. Evaluate participant needs and continually tailor programming so every person is reached, not just entertained. Keep it compliant. Maintain documentation and ensure programming meets PACE and applicable regulatory standards. Run the operation. Manage activity calendars, supplies, budgets, and special events. Education and credentials Degree. Bachelor's degree in Therapeutic Recreation, Recreation Therapy, Music Therapy, Gerontology, Psychology, Social Work, or a related field. Certification. CTRS (Certified Therapeutic Recreation Specialist) strongly preferred. ADC, ACC, or COTA considered based on experience and demonstrated expertise in therapeutic recreation. First Aid and CPR. Required within six months of hire. Experience Minimum 8 years of experience in activity programming for older adults. Minimum 3 years of supervisory experience. Strong background in dementia care, with experience in adult day health, PACE, long-term care, community living, or memory care settings. Dementia certification preferred. Demonstrated ability to motivate and develop staff, lead change, and manage team dynamics. Experience conducting recreation assessments, developing care plans, and ensuring regulatory compliance in ADHC or PACE environments. Experience applying therapeutic recreation principles to support participants with behavioral, cognitive, or psychosocial needs using non-pharmacological approaches. Skills and attributes Proven ability to lead, mentor, and coach staff, fostering professional growth, accountability, and a collaborative team culture. Strong interpersonal, communication, and conflict-resolution skills. Strong organizational and time-management skills, with the ability to prioritize, delegate, and balance clinical, operational, and leadership demands. Creative, flexible, and enthusiastic, with a genuine passion for participant engagement. Cultural humility when working with multilingual, multicultural participants, families, and staff. Proficiency in Microsoft Office, EHR documentation, and activity scheduling systems. Why IOA You will join a mission-driven organization where life enrichment is treated as essential care, not an add-on. You will have real ownership to build a program, a team behind you, and the support of a full interdisciplinary care model. Ready to make daily life richer for the people who need it most? Apply today. If you are an organized, polished, and strategic professional who enjoys owning projects and creating structure in fast-moving environments, we encourage you to apply. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type:
Full-time Pay:
$120,000.00 - $127,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): What is your degree in?
Education:
Bachelor's (Required)
Experience:
Supervising:
3 years (Required) Activity programming for older adults: 8 years (Required) Ability to