The Registered Nurse (RN) - Rural Cancer Care Navigator plays a critical role in care coordination, triage, and workflow management for FPHC's rural cancer screening initiative. Working alongside Nurse Practitioners, Community Health Workers (CHWs), and site care teams, the RN is responsible for patient triage, clinical case management, diagnostic test tracking, patient education, and ensuring high-risk patients complete required follow-up imaging and procedures.
Perform initial patient intake, risk stratification, health history reviews, and vital sign verification for patients presenting for rural cancer screening visits.
Patient Navigation & Case Management:
Manage complex patient cases from initial abnormal screening through diagnostic resolution; assist patients in overcoming clinical, financial, and logistical barriers to care.
Diagnostic Tracking & Closed-Loop Follow-Up:
Monitor abnormal lab and radiology results (e.g., BIRADS 3/4 mammograms, abnormal Pap smears) in OCHIN Epic, ensuring timely provider sign-off, patient notification, and specialist referral completion.
Procedure Support & Patient Prep:
Assist Nurse Practitioners during on-site clinical screening procedures (e.g., colposcopy support, biopsies, complex pap smears) and ensure proper specimen handling and chain-of-custody protocols.
Patient & Community Education:
Deliver targeted clinical education regarding cancer screening guidelines, diagnostic procedures, chronic disease interaction, and lifestyle modification.
Care Team Huddles & Quality Tracking:
Lead daily PCMH clinical huddles to identify overdue cancer screenings across patient panels; audit EHR charts to maintain high performance on ARHTP grant deliverables.
ADDITIONAL RESPONSIBILITIES
Remain abreast of current employee health practices and guidelines through continuing education classes, journals and professional organizations. Attends continuing education related to infection control practices, monitoring and surveillance of infectious disease processes within an organization. Maintains a professional approach with confidentiality. Observes and supports Center policy. Is prompt and efficient with minimal absences. Carries out additional duties as assigned. The preceding examples are representative of the assignments performed by this position and are not intended to be all-inclusive.
PERFORMANCE STANDARDS
Performance will be evaluated by the Director of Healthcare Quality bi-annually wherein a satisfactory overall rating is considered as a minimum acceptable level of performance.
CUSTOMER SATISFACTION REQUIREMENTS
Must provide the very best customer satisfaction to patients, visitors, and co-worker at all time in a professional and courteous manner. Provide assistance in resolving customers' problems. Coordinate efforts and interfaces with other departments to resolve problems. Actively protects customer confidentiality. Actively keeps environment clean and safe with a professional and welcoming image. Always treats customers as welcome guests and provides a warm and sincere greeting. Consistently presents a professional appearance in dress and grooming by adherence to dress code policy. Effectively and regularly demonstrates the values of the organization. Effectively involves customers in decisions that affect them. Follow through in a timely manner of commitments made to customers. Take ownership of your attitude toward Service Excellence.
HEALTH AND SAFETY REQUIREMENTS
The health and safety requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must adhere to safety regulations, personnel policies and procedures. Safety and Hazard Communication training update is required annually. Knowledgeable of OSHA and CLIA requirements to assure compliance. Maintain yearly health maintenance records by obtaining TB skin testing and completion of the hepatitis series.
PRIVACY RULE COMPLIANCE REQUIREMENTS
Adheres to Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) policies and procedures. Must successfully complete Privacy Rule compliance training annually or as revisions are made to the policies and procedures. Must comply with Privacy Rule guidelines by learning to protect FPHC patient's medical privacy. Must comply with Privacy Rule guidelines by appropriately maintaining our patient information in compliance with national standards. 5. Must comply with Privacy Rule guidelines by providing appropriate security of FPHC patient records
OTHER QUALIFICATIONS
: Bilingual/bicultural will be considered.
PHYSICAL/MENTAL DEMANDS
Requires working under stressful conditions and irregular hours. Must be able to express ideas clearly and concisely; and exercise balanced judgment in evaluating situations and making decisions. Work requires sitting, standing, stooping, bending, driving and a considerable amount of walking, moving and examining objects at high and low reach, and reading. Must be able to lift and move patients as needed.
PROTECTED HEALTH INFORMATION
(PHI)
ACCESS:
RESTRICTED- For purposes of HIPAA Compliance, there are 4 workforce categories, which define the level of access to PHI that is granted to the incumbent. This position is classified as PRIMARY PROVIDERS and therefore is granted
RESTRICTED
access - to be defined according to the purpose for which use or disclosure is intended. Use and disclosure must be in accordance with applicable privacy policies and procedures.