Position Overview:

The RN Patient Flow Supervisor (PFS) is responsible for coordinating patient movement across the health system to ensure patients receive the right level of care, at the right location, at the right time. The role serves as the operational hub connecting Transfer Center, Bed Placement, Nursing Leadership, Campus Administrative Supervisors, Physicians, and Staffing Operations. This role collaborates closely with site leadership, the Transfer Center, Hospitalists, Intensivists, Virtual Admitter, and Enterprise Staffing teams to coordinate patient movement and staffing in real time. The PFS plays a key role in maintaining hospital flow, supporting clinical teams, and ensuring patients receive timely access to care.

What You Can Expect:

We are hiring for 2 potions- 1 FT and 1 PT. Schedules are listed below.

Schedule:

0.6 FTE Part Time (48 hours per pay period). Self-Scheduling. Night shift position (1900-0730) must be flexible with days of the week; includes weekends/holidays

Schedule:

0.9 FTE Full Time (72 hours per pay period). Self-Scheduling. Night shift position (1900-0730) must be flexible with days of the week; includes weekends/holidays

Location:

St. Luke's Central Plaza, Boise - Enterprise Staffing Office (ERSO) 720 E Park Blvd Boise Idaho

Key Responsibilities:

Patient Throughput Management
Coordinate admissions, transfers, discharges, and patient placement activities across multiple campuses.
Monitor system-wide bed capacity and patient demand in real time.
Prioritize patient placement based on clinical acuity, service line requirements, and available resources.
Reduce transfer delays and emergency department boarding times.
Partnership with Transfer Center
Collaborate with Transfer Center RNs and coordinators to accept and place inbound transfers.
Review transfer requests for appropriate level of care and destination campus.
Coordinate with hospitalists, intensivists, and specialty teams regarding bed assignment needs.
Support rapid placement decisions for time-sensitive transfers such as ICU, STEMI, stroke, trauma, and specialty patients.
Partnership with Bed Placement
Provide oversight for bed assignment activities throughout the system.
Balance capacity across campuses to maximize utilization.
Facilitate escalation when capacity constraints arise.
Ensure appropriate placement based on isolation requirements, specialty needs, and patient safety considerations.
Partnership with Campus Administrative Supervisors
Function as a centralized operational partner to campus house supervisors and administrative supervisors.
Coordinate response to high census, staffing shortages, and surge situations.
Support campus decision-making related to patient flow, staffing deployment, and operational priorities.
Maintain situational awareness of conditions across all campuses.
Staffing and Resource Coordination
Monitor staffing levels in conjunction with the Enterprise Staffing Office.
Assist with redistribution of staff and resources during volume surges.
Identify operational risks related to staffing shortages.
Escalate concerns to nursing and operational leadership as appropriate.
Operational Leadership
Act as an Administrative Supervisor for enterprise operations.
Serve as a liaison among nursing units, providers, ancillary departments, and leadership teams.
Lead real-time problem solving during capacity and throughput challenges.
Ensure compliance with organizational policies, regulatory requirements, and patient safety standards. Core Competencies
Patient Flow Management
Bed Capacity Management
Hospital Operations
Throughput Optimization
Critical Thinking
Clinical Triage
Systems Thinking
Conflict Resolution
Executive Communication
Data Analysis and Operational Metrics
Emergency and Surge Management

Leadership and Team Coordination Qualifications:

Education:

Bachelor's of Nursing Degree (BSN)

Experience:

3 years of RN experience required; may include a combination of registered nurse or nursing leadership experience preferably in patient flow, staffing and scheduling
Strong knowledge of hospital operations, staffing models, and patient flow processes
Excellent communication, critical thinking, and problem-solving skills
Proficiency in electronic medical records (EMR) and staffing software systems

Licenses/Certifications:

Current RN licensure in State of Practice and Current Basic Life Support (BLS) Provider Certified through American Safety and Health Institute, American Heart Association, or American Red Cross. At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

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