The purpose of this position is to provide care coordination for MCN infusion patients reviewing their medical history, diagnostics, lab, creating and maintaining a complete patient profile. This position is also responsible for updating and maintaining submissions to the National Amyloidosis Registry. Provide Patient Care Coordination and Infusion Treatment Support Within the RN Scope of Practice Coordinate infusion services to ensure safe, timely, and effective patient care. Review treatment plans, provider documentation, laboratory results, imaging requirements, allergies, and medication orders prior to infusion scheduling and treatment. Facilitate dose calculations and modifications by assessing patient status, reviewing protocols, consulting providers, and documenting changes as appropriate. Monitor and coordinate infusion-related requirements including laboratory testing, imaging, therapy plan updates, medication authorizations, and follow-up appointments. Maintain accurate and timely documentation within the electronic medical record in compliance with HIPAA standards. Serve as a liaison between providers, infusion nursing staff, pharmacy, prior authorization teams, schedulers, and patients to ensure continuity of care. Manage infusion scheduling workflows, patient visit summaries, treatment plan updates, medication-specific monitoring requirements, and infusion preparation activities. Calculate and maintain medication dosing and weight-based treatment requirements for infusion therapies including IVIG and other specialty medications.

Communicate with patients, caregivers, providers, and support staff regarding treatment coordination, follow-up needs, and infusion readiness. Continuous Improvement and Operational Support Perform miscellaneous duties as requested by leadership, providers, and support staff. Participate in practice improvement initiatives by identifying workflow enhancements, implementing process changes, and supporting operational efficacies. Maintain organized tracking systems, scheduling resources, and operational documentation to support infusion services across multiple clinic locations. Assist with inventory-related activities, medication utilization tracking, and program reporting as assignedReference and adhere to departmental policies, procedures, SOPs, and regulatory requirements.

Collaborate with interdisciplinary teams to promote compassionate, personalized, and high-quality patient care.