Lead Virtual Emergency Department Registered Nurse -

Healthcare IT Date Posted:

13 October 2026

Closing Date:

November 12, 2026

Recruiter:

Kaiser Permanente Location:

Hillsboro, Oregon Salary:

USD118,000

to

USD148,000

Job Type & Industry:

Healthcare & Pharmaceutical, Technology, IT & Telecoms Contract Type:

Permanent Job Reference:

3019030762-2 Apply for this job now Job Description Kaiser Permanente seeks an Emergency Department Charge RN to lead virtual emergency operations in partnership with Systeme.io's health-tech platforms. In this hybrid role, you will coordinate RN triage workflows, monitor real-time dashboards, and ensure rapid, safe responses to high-priority clinical and system events. You'll mentor remote staff, optimize digital protocols, and collaborate closely with IT, product, and clinical teams. Drawing on your ED experience, you'll drive continuous improvement in digital care pathways while maintaining rigorous documentation, compliance, and a culture of innovation and support. Responsibilities Lead and coordinate daily operations of a virtual emergency support department for Kaiser Permanente's health-tech platforms Assign and oversee RN team workloads, triage priorities, and ensure rapid response to high-severity incidents Monitor real-time system, queue, and patient-impact dashboards to escalate technical or clinical issues Partner with IT, product, and clinical leaders to refine digital triage workflows and protocols Ensure documentation, compliance, and data accuracy in incident and patient-support records Mentor, coach, and evaluate remote RN staff performance and training needs Contribute to process improvement, root-cause analysis, and implementation of best practices Collaborate with cross-functional teams to enhance user and patient experience in digital care pathways Required Skills Emergency nursing and triage Clinical incident management Team leadership and staff coordination Electronic health record (EHR) systems Healthcare IT systems familiarity Critical thinking and rapid decision-making Clinical documentation and compliance Cross-functional collaboration Data interpretation and dashboard monitoring Process improvement and root cause analysis