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Arctic Slope Native Association LTD

Patient Access Rep. (Part-Time/Benefitted)

Career Insights for Registrar / Patient Service Representative

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Based on Alaska data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$55,837 / year median in Alaska

+10% projected growth

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Job Description

Brief Summary:
Schedules appointments, reminder telephone calls, direct patient inquiries, and ensure patient confidentiality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school diploma or general education degree (GED) Six months to one year of related experience required. Computer literacy required.
Essential Job Functions:
Greets all Patients entering the Hospital promptly and courteously. Checks Patients in for appointments, notifies clinic Checks in Walk in patients, notifies Registration Assist patients in completing and updating any necessary forms
Desired Knowledge, Skills & Abilities:
Effective verbal and written communication skills. Good problem-solving skills, interpersonal skills, and analytical skills. Ability to effectively present information in one-on-one and small group situations to customers, patients, and other employees of the organization. Interact professionally with clients and co-workers and ensure patient confidentiality. Ability to work effectively in cross-cultural environment. Ability to write simple correspondence. Proficient computer skills utilizing RPMS, word processing programs and Microsoft Excel. Proficient skills in the use of computers including data entry. Arctic Slope Native Association, Ltd.: Exercises its rights in Native Hire Preference, Contracting/Subcontracting and Employment Practices applicable by law Is committed to maintaining a drug free, smoke free workplace .