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Auburn University

Graduation & Alumni Certification Manager

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,252 / year median in Alabama

+7% projected growth

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Job Description

Job Description Overview The Office of the Registrar seeks an energetic team player to serve as Manager of the Graduation team. The Office of the Registrar is a fast-paced, collaborative unit that is dedicated to providing students, faculty, and staff with superior service in a large variety of different tasks and processes. The graduation team in particular plays a critical role across campus in helping to verify degree requirements and provided needed support to graduating students, alumni, and faculty/staff in the colleges and schools at Auburn University. As the leader of the graduation team, this individual will coordinate and oversee degree-verification and awarding processes, provide direct support for and collaboration with Auburn's colleges and administrative units, manage external partnerships with vendors and other organizations, and contribute to innovations and improvements to the team's processes to provide the best possible service.
Special Instructions:
Candidates must upload a resume and cover letter with their application. Please combine them into one document and upload under the "Resume Upload" Section. Responsibilities Monitors the requirements for students pursuing graduation including (but not limited to) ensuring appropriate hours are completed and minimum GPA achieved, assessing holds, and coordinating outreach with academic units to verify that graduation requirements have been met. Manages and coordinates graduation team processes and reports including (but not limited to) diploma application forms, web page updates, diploma orders, memos and reports, commencement programming and lists, degree verifications, and graduation statistics. Coordinates and partners with key campus units inside and outside the Office of the Registrar including (but not limited to) admissions, academic events (commencement), the pathway and transfer center, the graduate school, career services, and institutional research. Evaluates and posts information to academic records to include (but not limited to) designating honors and posting degrees, majors, and minors. Coordinates the Office of the Registrar assistance with commencement ceremonies. Coordinates, in conjunction with Associate Registrar, the graduation team's needs and partnerships with external companies and organizations that provide diplomas, transcripts, verifications, and other needed products and services. Contributes as a member of the graduation team. Qualifications Bachelor's Degree and 5 years of experience in a registrar's office, working with academic records/verifications, or closely related work. Prior experience should demonstrate increasing levels of responsibility to include some supervisory or team-lead experience. Contract Type Continuing Why Work at Auburn?
Life-Changing Impact:
Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
Culture of Excellence:
We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. We're Here for
You:
Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
Sweet Home Alabama:
The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. A Place for
Everyone:
Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more. Posted Date 8/20/2026