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EA
East Alabama Medical Center
PATIENT SERVICE TECH/PHLEBOTOMIST II AUBURN - LAB OUTREACH
Career Insights for Registrar / Patient Service Representative
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Based on Alabama data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,252 / year median in Alabama
+7% projected growth
Job Description
EAMC MISSION
At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.POSITION SUMMARY
Performs proper specimen collection, by confirming patient ID, collecting specimens in proper tubes, utilizing skilled venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results. Prepares specimens for transport to lab. Performs courier service safely and efficiently. Promotes excellent customer service by adhering to the EAMC values and standards of conduct. Professionally responds to client questions and concerns, while striving for a standard of excellent customer service.POSITION QUALIFICATIONS
Minimum Education- High school diploma or equivalent Minimum Experience
- 1 year of phlebotomy experience Required Registration/License/Certification
- Current Phlebotomy Certification OR Medical assisting diploma Preferred Education
- N/A Preferred Experience
- Pediatric Phlebotomy Experience Preferred Registration/License/Certification
- N/A Other Requirements
- N/A