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Andrews Sports Medicine & Orthopaedic Ce

Patient Service Liaison

Career Insights for Registrar / Patient Service Representative

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Based on Alabama data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,252 / year median in Alabama

+7% projected growth

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Job Description

Supervision Received:
Reports to
Front Desk Supervisor Typical Physical Demands:
Requires sitting for long periods of time. Working under stress and use of a telephone required. Manual dexterity required for use of computer keyboard.
Typical Working Conditions:
Working in an office environment. Occasional evening work.
Principal Duties:
1.Enters new patient demographics and updates current patient records. 2.Enters information accurately and quickly according to established procedures. 3.Identifies errors (i.e. patients who need a referral) when registering. 4.Works the front desk registration area on a rotational schedule. 5.Pays close attention to details when working the front desk registration area. 6.Balances copay receipts and money at the end of the day. 7.Runs charts that are ready. 8.Other duties as assigned. Experience ,
Knowledge, Skills and Abilities:
Knowledge of registration policies, procedures and concepts. Knowledge of computer functions including using Microsoft Office, the practice management and EMR systems. Knowledge Skill in performing repetitive duties. Ability to follow and develop specific instructions and set procedures. Ability to work to precise and established standards of accuracy to enter data at a high rate of speed. Ability to work pleasantly and effectively with patients and coworkers. Ability to communicate clearly. Education Preferred High School or better
Behaviors Preferred Enthusiastic:
Shows intense and eager enjoyment and interest
Team Player:
Works well as a member of a group
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility
Goal Completion:
Inspired to perform well by the completion of tasks Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.