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LH
Lifepoint Health Careers
Director of Outpatient Services
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Arizona data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$47,403 / year median in Arizona
+10% projected growth
Job Description
Your experience matters Copper Springs East Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As Director of Outpatient Services joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Director of Outpatient Services who excels in this role: Directs the department's activities and resources to achieve departmental and organizational objectives. Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization. Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives. Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits. Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols. Performs other duties as assigned. What we're looking for
Education:
Bachelor's degree in related field preferred. Applicable work experience may be used in lieu of education.Certifications:
BLS.Skills & Experience:
Business Mathematical Skills- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to calculate rates, ratios, and percentages and to interpret graphs. Moderate Computer Skills
- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, and similar applications. Ability to create, maintain, and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Complex Communication
- Frequently communicates complex information and interacts with management. Ability to present information, resolve issues, and address delicate situations. Ability to motivate and persuade others. Varied Business Problems
- Addresses varied and complex problems requiring analysis and interpretation. Solves problems using knowledge and skills, established precedents, and standard practices. Department Specific
- Makes decisions that impact the management and operations of the department. May contribute to business and operational decisions affecting the department. Functional Independent Judgment
- Establishes goals and priorities for the functional area. May make recommendations regarding department policies, practices, and programs. Makes decisions and/or resolves problems on behalf of others. Project Planning/Organization
- Manages multiple projects simultaneously, including task delegation, project oversight, and resource allocation.
Schedule:
Full-time Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits :
Multiple levels of medical, dental and vision coverage for full-time and part-time employees.Financial Protection & PTO :
Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.