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Laboratory Sciences of Arizona

Patient Services Team Lead

Pay: Not specified

Posted: 3 weeks ago

Location: Peoria, AZ (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/15/2026

Career Insights for Registrar / Patient Service Representative

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Based on Arizona data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$47,403 / year median in Arizona

+10% projected growth

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Job Description

Patient Services Team Lead Laboratory Sciences of Arizona - 3.5 Peoria, AZ Job Details Full-time 2 hours ago Qualifications Computer operation Accreditation standards (regulatory compliance area) Quality of care (regulatory compliance area) Regulatory compliance High school diploma or GED Collecting samples for laboratory testing Laboratory compliance Medical laboratory work experience Leading team collaboration initiatives Computer skills

Full Job Description Primary City/State:

Peoria, Arizona Department Name:

PSC-Cielo Vista Work Shift:

Day Job Category:

Phlebotomy We are in need of a team lead to provide oversight to ensure excellent patient diagnostic care for our patient service center in the northwest valley.

POSITION SUMMARY

Position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management. Assists, resolves, and reports to and under the guidance of the area Supervisor. Performs all technical or administrative work at an advance level of competency and efficiency. Actively involved with patient and process quality improvement while remaining compliant with regulatory agencies.

MINIMUM QUALIFICATIONS

Education consistent with a high school diploma or equivalent. Must possess a strong knowledge and understanding of the clinical laboratory in the areas of test management/phlebotomy, as normally demonstrated through two (2) years' of experience within the clinical laboratory in phlebotomy/test management area. Ability to perform complex problem solving and leadership skills required. Communicates effectively in oral and written formats and delivery of information. Advanced computer skills. Excellent Customer Service skills. Working knowledge of regulatory, accrediting, and compliance requirements. Good leadership, communication, and interpersonal skills. Placement in Mobile/Long Term Care department requires ADHS Fingerprinting Certification or the ability to obtain fingerprinting certification. IOP placement requires execution of "Confidential Information and Restrictive Covenant Agreement". May require a valid driver's license and be eligible for coverage under the company auto insurance policy.

PREFERRED QUALIFICATIONS

Previous management experience or participation in management training programs. Associates degree or equivalent experience. National phlebotomy certification.

EEO Statement:

EEO/Disabled/Veterans Our organization supports a drug-free work environment.