Department Assistant

Where You'll Work At Dignity Health , living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career. What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers. As you build your career at DH-YRMC, you'll find Prescott is an inspiring place to live, work and to enjoy the outdoors.

• It is an inviting community with bygone charm and modern amenities.
• Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.
• The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.

Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America's 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness Job Summary and Responsibilities Responsible for the coordination and completion of clerical and reception duties for Preventive Medicine andWellness (Adult Fitness, Cardiac Rehab, Medical Nutrition Therapy, Diabetes Self-Management Training). AssistsDirector with telephone support, scheduling and completion of work documents. Greets patients and their families, visitors and other hospital/medical staff in a kind, courteous manner, utilizingthe principles of IDEA. Provides assistance with seminars being held in the building. Keeps lobby and publicareas organized and professional in appearance. Assumes primary responsibility for phone communication activities. Manages multiple phone lines, maintaining apositive, cheerful demeanor. Demonstrates a positive, courteous, caring attitude during all encounters with patients and their familymembers. Responds expeditiously to patient or physician complaints, demonstrating an ability to resolve issuesindependently, with a positive outcome. Escalates issues to supervisor as appropriate. Pre-Registers all patients in all programs efficiently and accurately. Job Requirements Required High School Graduate/GED One year of secretarial experience Preferred Secretarial experience in healthcare setting. and Insurance authorization and insurance benefit verification experience. and Accounts Receivable experience in ahealthcare business setting. and Patient scheduling experience. and Electronic Medical Record (EMR)experience and Cerner