Patient Service Representative

• Radiology
• Encinitas Scripps Health
• 3.9 Encinitas, CA Job Details Part-time $25.95
• $32.

56 an hour 16 hours ago Benefits Health insurance Qualifications Processing cash transactions Math Computer skills Full Job Description Scripps Memorial Hospital Encinitas has served North County's coastal communities since 1978. We're located at Santa Fe Drive and I-5, within walking distance of a park, fitness center, grocery store, pharmacy and restaurants. Scripps Memorial Hospital Encinitas' campus includes Scripps Clinic Encinitas and an outpatient imaging center. We're home to notable specialty programs including a 24-hour emergency room, accredited stroke care, physical rehabilitation services (including a brain injury day treatment program), our Baby Friendly birthing pavilion and a Level II neonatal intensive care unit. This is a benefitted Part Time position with a varied schedule including some weekends, located at our Scripps Memorial Hospital in Encinitas. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2026. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Memorial Hospital

• Encinitas as a Patient Service Representative in the Radiology department.

You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions. Responding to customer billing and payment inquires. Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation. Scheduling and confirming appointments in person or over the phone and entering appropriate insurance. Initiating and validating referrals/authorizations. Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns.

Required Qualifications:

Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems.

Preferred Qualifications:

1 year of experience in customer service or a healthcare/medical office environment preferred. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical

ICD9/ICD10

codes and

CPT/HCPC

Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.

Position Pay Range:

$25.95

• 32.

56/hour