Patient Service Representative, Float

Patient Service Representative, Float California Rehabilitation & Sports Therapy - 3.7 Fullerton, CA Job Details Full-time $19 - $22 an hour 1 day ago Qualifications Collaborate with healthcare professionals Record keeping Computer operation Maintaining an organized workspace Insurance verification Phone communication Inventory management Writing skills Healthcare Administration Greeting customers Filing Process improvement Medical scheduling Administrative experience High school diploma or GED Medical administrative support Laundry Order placement Medical equipment cleaning Computer skills Patient interaction Clerical experience Patient charting Clean workspace maintenance Managing patient records Care coordination Entry level Client interaction via phone calls Full Job Description As a Float Patient Service Representative at California Rehabilitation & Sports Therapy , you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay:

$19-22/hr based on experience & skill set

Schedule:

Full time 40hrs/per week - clinic is open M-F 7am-7pm

Location:

1307 S Harbor Blvd Fullerton, CA 92832 This is a traveling medical receptionist position. This will require travel to other clinic locations in the North Orange County area;

Anaheim, Cypress, Yorba Linda, Long Beach, Downey, Fountain Valley Essential Job Functions:

Patient Interaction:

Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient inquiries both in person and over the phone. Collect and verify patient information, insurance details, and necessary documentation accurately. Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.

Administrative Support:

Maintain patient records and ensure all documentation is complete and accurate. Assist in keeping front office area neat, tidy and organized Coordinate with clinical staff to ensure a seamless patient experience. Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.

Communication and Coordination:

Liaise effectively between patients, clinical staff, and other departments within the facility. Communicate clearly and professionally to address patient concerns or questions.

Miscellaneous Operations:

Maintain a clean and organized reception area. Assist in managing inventory and ordering office supplies as needed. Participate in team meetings and contribute ideas for process improvement.

Cleaning and Maintenance:

Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies

Physical Requirements:

Sitting:

Prolonged periods of sitting at a desk while working on a computer and paperwork.

Manual Dexterity:

Ability to use a computer keyboard and perform tasks requiring dexterity.

Vision:

Clear vision for reading and analyzing documents.

Communication:

Ability to communicate effectively verbally and in writing.

Mobility:

Occasional movement within the office environment.

Qualifications:

High school diploma or equivalent; additional education in healthcare administration is a plus. Proven experience in a customer service role; healthcare setting preferred. Proficiency in using office software and scheduling systems. Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment. Attention to detail and accuracy in handling patient information and documentation.

Note:

This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.