Medical Office Assistant SoCal Brain and Spine Center Glendale, CA Job Details Full-time $18.50 - $20.00 an hour 1 hour ago Benefits Health insurance Paid time off Qualifications Customer communication Customer relationship building Interpersonal skills Client rapport building Sanitation Medical scheduling Bachelor's degree Attention to detail Stakeholder relationship building Full Job Description Our office specializes in Chiropractic Functional Neurology where individuals with neurological conditions or concerns can receive comprehensive evaluation and treatment. Functional neurology focuses on understanding and improving the functioning of the nervous system, including the brain and its connections. Mainly focusing on Traumatic brain injuries, strokes, dizziness, and migraines. In this unique medical setting, patients can expect a thorough assessment of their neurological health, personalized treatment plans, and therapies that aim to enhance brain function and address a wide range of neurological issues, from balance and coordination problems to cognitive and sensory deficits. Our office is staffed by healthcare professionals trained in the field of functional neurology who employ innovative techniques to promote optimal brain health and function. We are seeking an Assistant with strong leadership qualities, goal-oriented focus, and high motivation. While the primary responsibility is to manage the front desk, the role also involves assisting throughout the entire office. Duties encompass a range of tasks from administrative work to patient care.

Responsibilities:

Provide patient care under the Doctor's guidance. Deliver top-notch customer service, creating a welcoming and memorable experience for patients. Manage appointments efficiently and address patient inquiries in a timely manner. Schedule doctor appointments with minimal errors. Ensure patients consistently attend and complete their care. Build and maintain positive patient relationships, addressing any concerns promptly. Organize office tasks to ensure timely completion of appointments and other duties. Perform administrative tasks such as faxing, scanning, and maintaining records. Oversee inventory and order chiropractic supplies as needed. Prepare and sanitize rooms for patients. Assist patients in the hyperbaric oxygen chamber. Adhere to and promote facility policies, including participation in quality and safety initiatives. Carry out other related duties as assigned.

Qualifications:

Bachelor's Degree required. At least 1 year of experience in a customer-facing role. Excellent organizational and multitasking abilities; attention to detail is a must. Strong interpersonal skills with an emphasis on building positive relationships with patients. Proficient in conflict resolution. Exceptional communication skills when interacting with both patients and medical professionals. Ability to understand and respond to non-verbal cues and social contexts.

Job Type:

Full-time Pay:

$18.50 - $20.00 per hour

Benefits:

Paid time off

Work Location:

In person