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Insight Global

Research Study Intake Coordinator (Menlo Park, CA)

Career Insights for Registrar / Patient Service Representative

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Based on California data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$56,840 / year median in California

+13% projected growth

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Job Description

Job Description Hiring an Intake Coordinator to join a short term electronic research study in Menlo Park, CA.
Schedule:
7:30 am - 4:30pm Monday to Saturday (7-8 hour shifts)
Dates:
August 31st - Early October Day to
Day:
This person is responsible for managing the check-in area, ensuring research participants are greeted warmly and ensuring paperwork is filled out efficiently for each participant. Must be tech savvy to assist with online paperwork (via DocuSign) completed on tablets. Ability to multi-task, to manage multiple people "checking in" at once and adapting/prioritizing based on the schedule. Overall, must ensure the check in process moves smoothly for all parties involved in this consumer electronic research study. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1+ years with previous front desk/reception 1+ year "check in" experience in some capacity Tech Savvy 2+ years customer service Ability to work onsite full time in Menlo Park, CA. -DocuSign knowledge -Experience assisting people with online form completion (ex. on tablets)