Qualifications Education and Experience:

High School Diploma or Equivalent (GED) required. 1-year experience in an administrative medical environment, health insurance, or related field is preferred. Prior Customer Service experience is preferred. Previous experience with the Electronic Health Records (EPIC) preferred.

Required Skills and Abilities:

Must effectively communicate in English. Bilingual in Spanish or Vietnamese is highly desired. Ability to work in a fast paced, service-oriented Call Center environment. Must have high attention to detail. Must be able to multitask. Minimum typing skills of 25 wpm, with accuracy. Ability to use good judgment to problem solve, minimize and correct errors. Direct calls accurately. Must be able to work in a team environment and assist other Call Center Representative as needed.

Physical Requirements and Working Conditions :

Fulfill immunization and fit for duty regulatory requirements. Prolonged periods of sitting at a desk and working on a computer. Use of mouse, keyboard and headset. Moderate to loud noise and intermittent interruptions. Must be able to lift up to 15 pounds at times.

Benefits:

Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Covid-19

Vaccinations and Booster Requirements:

All employees are required to be fully vaccinated for COVID-19, including current booster as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series and early boosters, but have not received the most recent booster, you will be required to get the most recent booster and mask until completed. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. 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