A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
4007-Registrar Classification Pay Scale In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.
Expected Pay Scale Minimum:
$21.05 Hourly Maximum $21.05 Hourly Job Summary Under the direction of the Associate Registrar, the Academic Records Specialist I provides front-line services for the Office of the Registrar by assisting with the office's day-to-day operations and providing excellent customer service through problem resolution and outreach for a wide audience. This position is responsible for maintaining student records, coordinating documenting imaging and processing transcripts. This individual assists with Commencement and other Registrar office related activities. Knowledge, Skills and Abilities Individuals must possess the knowledge, as well as the following skills and abilities, or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Strong written communication, verbal communication and interpersonal skills that enable the employee to interact effectively with administration, faculty, staff and students. Excellent computer skills enabling the employee to utilize various web editing tools and set up documents in Word, Excel, Access, Outlook, Publisher and any other software program required for this position. Knowledge of Ellucian Banner preferred. Ability to prioritize and successfully complete multiple duties while paying close attention to detail. Skilled in making decisions with sound judgment. Must have the ability to recognize and address inconsistencies. Demonstrate a commitment to working in an organization that values and promotes humanism.
Required Qualifications Education:
High School Diploma.
Experience:
One to three years' clerical or office administration experience.
Computer Skills:
Excellent computer skills enabling the employee to utilize various web editing tools and set up documents in Word, Excel, Access, Outlook, Publisher and any other software program required for this position.
Preferred Qualifications Education:
An Associate's degree.
Experience:
Experience in a University and/or Registrar Office setting, specifically an overall working knowledge of the Registrar's Office, general University policy and University organizational structure required to assist or refer out students, alumni, faculty, and staff. Knowledge of Ellucian Banner preferred.
