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Loma Linda University Health

Patient Service Rep

Entry-Level JobVerifiedNo experience needed

Pay: $25–$26.37/hr

Posted: 3 weeks ago

Location: Rancho Cucamonga, CA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/25/2026

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$56,840 / year median in California

+13% projected growth

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Job Description

Patient Service Rep Loma Linda University Health - 4.0 Rancho Cucamonga, CA Job Details Full-time $25.00 - $26.37 an hour 8 hours ago Qualifications Computer operation Customer communication High school diploma or GED Driver's License Desktop applications

Full Job Description Department:

UHC:

Rancho Cuc Shared Suite 210

Job Summary:

The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed.

Education and Experience:

High School Diploma or GED required. Minimum six months required of customer service, general office or Receptionist vocational training, medical field preferred.

Knowledge and Skills:

Knowledge of medical terminology preferred. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications:

Valid driver's license required.