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Health Services Assistant I (Bilingual Required)
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Please Note:
Due to the unique needs of the department, this recruitment seeks ONLY Bilingual Candidates . Bilingual Incentive pay is 7.5% above the Health Services Assistant I salary. Click here to learn more about the Tehama County Health Services Agency! Click here to learn more about Tehama County! Are you looking for a fulfilling opportunity to support our community and make a difference in the lives of the citizens of Tehama County? The Health Services Agency is hiring one new support staff team member for our Health Services Team! About the
Position:
Under director general supervision, performs a variety of support activities for County clinics and behavioral or public health programs. Activities may include medical office support, word processing, data entry and organization, receipt of payments, telephone and counter reception, patient scheduling and intake, and maintaining, processing, and filing applications and medical records; creates routine correspondence and/or reports; provides information and assistance to staff and the general public; and performs related duties as assigned. Serves as a receptionist; receives and screens visitors and checks them in for appointments; receives and screens telephone calls, and takes messages; provides factual information regarding County, department, or center activities. Addresses issues and concerns from members of the public, vendors, and County staff; replies to voicemail and email messages; distributes literature pertaining to County services and events. Provides information to patients or program participants related to program activities, educational material, and community resources; accompanies patients to meetings and appointments to provide support and facilitate better communication with service providers. Enters, edits, and retrieves data; prepares periodic or special reports from a computer system following established formats and menus; may create report formats using programmed software to meet individual needs.
Bilingual Candidates:
Translates, interprets and otherwise communicates with members of the Spanish speaking community. Click the title below to view the complete job description
Health Services Assistant I Minimum Qualifications:
Equivalent to the completion of the twelfth (12 th ) grade.
Health Services Assistant I:
One (1) year of general office experience is preferred. Other combinations of education and experience may be considered.
License & Special Requirements:
A valid Class C California driver's license or alternative form of transportation may be required for some positions at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Current, less than 1 year old, typing certificate.
Bilingual Candidates:
• Must pass a written and/or oral bilingual proficiency test (or other appropriate test selected by the County) to qualify. The department is recruiting for one (1) vacancy. In addition, Tehama County is establishing an eligibility list to fill future vacancies for a Health Services Assistant I- Bilingual, as well as subsequent vacancies which occur during the life of the eligibility list.
Please Note:
Due to the unique needs of the department, this recruitment seeks ONLY Bilingual Candidates . Bilingual Incentive pay is 7.5% above the HSA I salary.
Testing Dates:
September 21-23, 2026. Testing will be provided via email (excludes the bilingual exam) . Tentative Interview Date(s): 1st - Tuesday, September 29, 2026 from 10:00am to 12:00pm. 2nd - Monday, October 5, 2026 at 3:00pm.
•Only the most qualified candidates will be invited to interview. New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step. In compliance with current regulations in the state of California, this position does not require employees obtain a
COVID-19
vaccination, although it is highly recommended. Please submit ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered. For questions about this recruitment contact: Emily Unger | 530-527-8491 x3830 | Emily.
Unger@tchsa.net All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE
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