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NC
Northern California Spine & Rehab
Medical Assistant Front Office Patient Representative
Career Insights for Registrar / Patient Service Representative
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Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Medical Assistant Front Office Patient Service Representative for an active specialty medical office Duties to include: Assisting patients with the checking in process via IPad, scheduling interpreters, collecting co-pays, scheduling/rescheduling appointments, assisting with phone calls, clearing emails, process incoming e-faxes, directing messages to proper team members, verifying continuity of care, assisting patients with paperwork and other issues relating to front desk procedures. As needed assist team members with processing medical record requests. Assist back office with rooming patients as needed.