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EB
East Bay Hand Medical Center
Temp Patient Representative/Medical Assistant
Career Insights for Registrar / Patient Service Representative
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Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Job Overview We are seeking a dynamic and detail-oriented Temporary Patient Representative/Medical Assistant to join our Hand Therapy Department for a 4 month contract. This role offers an exciting opportunity to provide exceptional patient service while supporting clinical and administrative operations. The ideal candidate will be energetic, organized, and passionate about delivering quality care and administrative support in a fast-paced Hand Therapy office. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using electronic health record (EHR) systems. Schedule appointments accurately utilizing medical scheduling software and manage multi-line phone systems with professionalism and courtesy. Review medical documentation for completeness, accuracy, and compliance with HIPAA regulations, ensuring all records are properly maintained in electronic health records (EHR) systems. Assist Therapy provider with clinical tasks including preparing exam tables and supporting procedures. Verify insurance benefits, perform insurance verifications, and process medical billing using CPT coding, ICD-9/10 coding standards. Maintain organized medical records, file documents systematically, and ensure compliance with health information management standards. Support front desk operations by managing patient check-in/check-out procedures, handling billing inquiries, and providing excellent customer service through phone etiquette and clerical support. Experience Previous experience working in a medical office or clinic environment is highly preferred but not needed. Knowledge of medical coding including