Patient Services Associate II Pacific Central Coast Health Center - 3.6 Santa Maria, CA Job Details Full-time $25.00 - $34.12 an hour 2 days ago Qualifications Health insurance authorizations Phone communication Medical insurance coverage verification Patient demographics Assisting medical staff Mid-level Healthcare referral management Organizational skills Individual consumer customer service Handling patient inquiries Patient data collection Patient registration Technical Proficiency Patient scheduling via phone Office phone management Full Job Description Job Summary and Responsibilities As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements. Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data. To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals. Provides Excellent Customer Service Demonstrates Technical Competence Acts with a Sense of Urgency Pro-Actively Contributes to Organizational Excellence Demonstrates Effective Stewardship Job Requirements Preferred 1-3 years Experience at least one year as a PSA Where You'll Work Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services. One Community. One Mission. One California Pay Range $25.00 - $34.12 /hour