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Adventist Health

Patient Access Representative (Outpatient), Day Shift, Full Time

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$56,840 / year median in California

+13% projected growth

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Job Description

Nestled in the "Gateway to the Redwoods", Adventist Health Howard Memorial takes pride in its legacy of providing exceptional, high-quality care since 1928. We are comprised of a state-of-the-art 74,000 square foot facility, with four surgery suites, an on-site farm-to-fork restaurant and 25 beautiful private rooms designed with healing and comfort in mind. We provide a wide-range of primary and specialty care services to best serve our community. Willits is home to excellent trails and nature areas for hikers, campers and bicyclists. Whether it is the climate, moderate cost of living or just the small-town atmosphere, it is a place where everyone receives a warm welcome and treated like family.
Job Summary:
Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience:
Preferred Essential Functions:
Facilitates the patient admission and discharge process including collection of patient information and financial data. Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date. Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions. Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.
Visit https:
//adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.