Patient Service Representative Stepping Stone, LLC - 3.7 Greenwood Vlg, CO Job Details Full-time $17 - $21 an hour 3 hours ago Benefits Health insurance Paid time off Qualifications Athenahealth Google Workspace Client services experience within healthcare industry Patience Productivity software Full Job Description A Stepping Stone is a growing behavioral health practice in Colorado. We are looking for a Patient Services Representative who genuinely likes people and is comfortable being the first voice a patient hears. This role is primarily phone-based. You will handle scheduling, patient follow-up, billing inquiries, and general patient communication. When you are not on the phone, you will support the team with data entry in our EMR system (Athena Health) and Google Workspace.

What the day looks like:

Answering a high volume of inbound patient calls with professionalism and warmth Scheduling appointments and coordinating with our providers Responding to patient questions related to scheduling, billing, and care coordination Accurate data entry and records management in Athena Health You are a fit if: You have prior experience in a medical or healthcare setting You communicate clearly and stay calm under pressure You are adaptable -- no two days look the same and you are fine with that You take initiative without being asked and are genuinely curious about learning You represent the practice well even on a hard day

Benefits:

Health insurance Paid time off

Work Location:

In person

Pay:

$17.00 - $21.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person