Patient Access Rep Pay Range:

$18 - $25

Location:

Johnstown, CO About Sierra Vista SierraVista operates 92 beds offering detox, acute psychiatric, residential, PHP, and IOP programs. We will complete behavioral health assessment upon arrival to fully determine your needs and evaluate the complexities your unique behavioral health needs. About the

Role:

Sierra Vista is seeking a friendly, detail-oriented Patient Access Representative to serve as the first point of contact for residents, families, and visitors. This role is essential in creating a welcoming experience while ensuring accurate patient intake, registration, and administrative support for clinical operations.

Key Responsibilities:

Greet and assist patients, families, and visitors in a professional and compassionate manner Perform patient registration, admission, and demographic data entry into electronic systems Verify insurance eligibility and collect required documentation at admission Maintain accurate and up-to-date patient records in compliance with HIPAA regulations Coordinate with nursing and clinical teams to support smooth admissions and transfers Answer phone calls and direct inquiries appropriately Assist with scheduling, forms, and general administrative support Ensure confidentiality and compliance with all facility policies and healthcare regulations

Qualifications:

High school diploma or equivalent required Previous experience in healthcare, admissions, front desk, or customer service preferred Must be 21 or older Why You'll Love It Here (Full‑Time Benefits) Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision Generous PTO and paid holidays 401(k) with company contribution; Life and disability coverage Tuition reimbursement up to $15,000 and student loan forgiveness programs