A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Are you passionate about helping others and ensuring a seamless healthcare experience? We are looking for a friendly, detail-oriented Clinic Admitting Clerk to be the welcoming face of our medical clinics. In this key front-line position, you'll assist patients from the moment they walk through our doors—gathering important demographic and financial details, verifying insurance, and ensuring smooth admissions and discharges.
Pay:
$18.58-$23.70 per hour based on experience and qualifications
Requirements:
Essential Job Functions :
Scope of this job assignments includes all Spanish Peaks Regional Health Center clinics and working extended hours clinics as assigned. Observes professional ethics in maintaining confidential information concerning the personal, financial, medical, or employment status of a patient. Prepares work area for each clinic day ensuring that clinic is open to visitors, providers are given schedule for the day, phone access is updated. Ability to explain insurance benefits, deductibles, co-insurance, and discounts to patients at the time of service. Educates patients on financial policies of the facility and directs them to appropriate resources, as necessary. Accurately completes and explains all required forms to patients including the Conditions of Service, Patient Rights and Responsibilities, Notice of Privacy Practices, and the Patient Portal. Completes the Medicare Secondary Payor Questionnaire on all Medicare patients at the time of admission. Participate and comprehend flow of superbill throughout the clinics. Review superbill for accuracy. Discharge (check-out) patients by collecting required documents and scheduling follow-up appointments per provider instructions. Serve as back-up to Patient Scheduler; answer incoming calls in a timely and professional manner. Check authorizations for release of patient information for accuracy legality. Verify patient signature and release records in accordance with clinic policy, state and federal guidelines. Compile requested medical records; copy records and submit records for provider review and approval for release, when appropriate. Perform other functions as required to fulfill the expectations of the Admitting Clerk.
Minimum Required Education/Experience :
High School diploma preferred. One year of general office work experience is required. Previous healthcare revenue cycle experience preferred.
Pre-Employment Knowledge, Abilities and Skills :
Ability to read and interpret documents. Proficient in typing, spelling, grammar and letter composition. Ability to operate general office equipment including computer software applications (email, etc.) Ability to establish and maintain effective relationships with the public, other agencies, employees and administration.
Note :
An acceptable combination of education, training and experience that provides the above knowledge, abilities and skills may be substituted.
Necessary Special Requirements :
Must obtain annual flu and any job-specific immunizations. Required to submit to a tuberculosis screening process.
Benefits :
All Employees are eligible for: Employee Assistance Program 403B retirement fund options (employer match after one year of employment) Cafeteria Meal Discount Full and part-time positions are eligible for: Medical benefits including telehealth options Dental and vision benefits Basic life insurance and AD&D (employer paid) Supplemental Life/AD&D Paid Time Off Short-term disability (employer paid) Critical Illness Insurance Accident Insurance •Identity protection Tour of Duty (Paid temporary housing for those who qualify) If you're considering joining our team this position will be open for a minimum of 5 days or until filled.
