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NH
Northwell Health
Medical Practice Patient Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Connecticut data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$48,889 / year median in Connecticut
+20% projected growth
Job Description
- Description
- Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
- $500 Sign On Bonus (External Candidates Only)
Title:
- Medical Practice Patient Representative
- Cardiology
- Danbury, CT
- Full Time
- Monday-Friday between 7:45am-5:30pm; hours vary based on department needs and are subject to change.
Summary:
Provides clerical and administrative support and coordinates the patient care activities for medical practice.Responsibilities:
1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively. 2. Ensures accuracy of patient's information, including demographics and insurance. 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system 4. Registers, verifies, and schedules patient appointments, testing, and referrals. 5. Schedules and reschedules appointments according to office protocols 6. Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Performs intake and processing of medical records and other documentation where applicable. 10. Fulfills all compliance responsibilities related to the position. 11. Maintains and Models the Organization values. 12. Demonstrates regular, dependable, and predictable attendance. 13. Performs other duties as required.Education Skills Experience:
Required:
High School graduate or equivalent. Microsoft Office Suite experience preferred, Data Entry, Excellent Communication Skills (written and verbal).Minimum Experience:
Six months.Other Information:
Ability to travel between practices as needed.Salary Range:
$18.13- $34.