Location:

Danielson, CT\n

Shift:

Day Shift, 40 Hours Patient Service Representative Job Summary\nA multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures. The PSR will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. Patient Service Representative Key Responsibilities\nResponsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual\nFollows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients\nRegisters all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information. Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges\nCheck-out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered Patient Service Presentative Required Skills and Qualifications\n

Education:

\nHigh school gradate or equivalent preferred. College level courses preferred but not required.

Experience:

\nDemonstrated competency with medical procedural coding (CPT/ICD9)\nAt least 4 years of relevant front-desk and customer related experience, preferably within a healthcare environment\nDemonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM.\nPrior experience and demonstrated competence with patient or customer information systems Benefits\n

Medical/Dental/Vision\n
Pharmacy Plan\n
Basic & Supplemental Life Insurance\n
Short- & Long-Term Disability\n
Health Savings Account or Flexible Spending Account\n
Accident & Critical Illness Coverage\n
401K Plan with Eligible Employer Contribution\n
Vacation Time\n
Sick Days\n
Paid Holidays\n
Education Reimbursement\n
Pet Insurance\n
Additional Benefits Why Choose Day Kimball Health?

\nFor nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment. Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? 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