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Dental Patient and Insurance Coordinator
Job
Advanced Dental of Wallingford
Wallingford, CT (In Person)
$41,600 Salary, Full-Time
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Job Description
In your lifetime, you'll spend more hours with your coworkers than you will with your significant other. The right coworkers should feel like family. Your work environment impacts how you show up where it counts the most: at home. We make sure that our hours at work are as enjoyable and fulfilling as possible. No nights, no emergencies.
Most importantly:
no negativity for you to carry back home. We provide a positive atmosphere, with owners who seek and receive input from our team. We entrust you to innovate with a great team - we don't micromanage. We consider you our partner and that this office is our practice not just mine. For the right candidate, we'd love nothing more than to invest in your growth. Don't take it from me (I'm just the boss), take it from one of our team members: "Even a bad day with this crew, beats the best day anywhere else I have ever worked." We are looking for a dental assistant. If you are ICE, radiology certified, GREAT! Otherwise, we can train you on the job as long as you are kind, friendly, and eager to learn!Requirements:
- Open to coaching, mentorship, and performance management support (we've got your back)
- Engaged in patient flow and patient experience
- Excellent communication
- Sound decision-making skills, and contributing back to our community
- Ability to multi-task and take initiative
- Ability to drive a team and hold people accountable
- Strong attention to detail
- Provide excellent customer service to patients.
- Answer and respond to telephone calls with professionalism.
- Deal with all inquiries both in person and on the telephone in a polite and professional manner.
- Schedule patients for efficient use of doctor and staff time.
- Establish a comfortable and welcoming environment for patients including keeping the reception/waiting area tidy at all times.
- Check-in patients, verifying and updating patient information.
- Have patient complete paperwork and enter all pertinent patient information into practice management software, acquire the necessary signatures.
- Make follow-up appointments as needed.
- Confirm the next day's appointments.
- Billing Support.
- Collect patient fees and/or co-payments at the time of treatment.
- Update insurance information on all patients at all times.
- Input, maintain and update accurate patient records and documentation including patient's personal information and insurance/eligibility status in the practice management software and dental chart as needed.
- Track cases and referrals to and from other doctors.
- Perform other duties as assigned.