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MAXhealth
Medical Office Director of Operations- Bilingual- Polk/Osceola Counties
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
MaxHealth is seeking strong candidates with management experience to oversee Primary Care Practice Managers & Assistant Managers at offices throughout Polk and Osceola counties This position is responsible for daily operations of our internal medicine facilities and ensuring that these operate based on the goals for clinical excellence in a positive, efficient, and cost-effective manner. This healthcare position earns a competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)! If this sounds like the right patient care opportunity for you, apply today! Days of operation are Monday- Friday. Travel required as needed between our practices in Lakeland, Lake Wales, Davenport, Dundee, and Celebration. Pay is commensurate with qualifications. Candidates must be bilingual English/Spanish to be considered for this position. Minimum starting salary is $70,000 per year.
A DAY IN THE LIFE OF A DIRECTOR OF OPERATIONS
As a Director of Operations, you are responsible for overseeing practice operations of all primary care physician's offices in conjunction with the office managers and assistant managers for our Polk and Osceola county practices. You'll be responsible for ensuring that all practices overseen and meeting or exceeding patient volume, quality, and provider metric goals along with quarterly compliance responsibilities. You are responsible for training and evaluating all primary-care office managers and assistant managers overseen and ensuring accountability from all staff members. This also includes involvement in hiring, dismissals, and interviewing any potential staff.QUALIFICATIONS FOR A DIRECTOR OF OPERATIONS
Prior experience managing multiple clinic locations or regional operations- Supervisory or regional leadership experience required
- LPN license preferred or strong clinical operations background
- Minimum of 3-5 years of healthcare management experience
- Experience in primary care, managed care, Medicare Advantage, or value-based care strongly preferred
- Proven experience leading high-performing teams in a fast-paced healthcare environment
- Strong knowledge of clinic workflows, staffing operations, patient access, scheduling, compliance, and quality initiatives