A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Temporary (T) Full-Time (FT); potential for Temp. to
Hire Department:
Driving Under the Influence (DUI)
Program Reports To:
Driving Under the Influence Program Manager (DUIPM) Fair Labor Standards Act (FLSA)
Status:
Non-Exempt Position Summary Bridgeway Center, Inc. (BCI) is seeking a dependable, detail-oriented Registrar to join our Driving Under the Influence (DUI) Program. This is a Temporary Full-Time (FT) position with the potential to convert to a regular full-time position (Temp. to Hire) based on performance and business need. The DUI Program is licensed and regulated by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV), Bureau of Motorist Compliance, under Chapter 15A-10, Florida Administrative Code (F.A.C.), and Florida Statute 316.193. The Registrar plays a critical role in ensuring that client registration, records, and reporting meet these state requirements. The Registrar is a high-performing, self-directed professional who can work independently with minimal supervision while managing a fast-paced front desk and administrative workload. This individual is responsible for registering clients into DUI Level I and Level II education courses and Special Supervision Services, verifying court orders and referral paperwork, entering and maintaining accurate client data, scheduling classes and evaluations, collecting fees, and preparing state-required completion documentation. Strong customer service skills are essential, as the Registrar is often the first point of contact for clients navigating a difficult and sensitive legal process. The Registrar prepares client charts in advance of appointments, classes, and evaluations, and is responsible for ensuring that every chart and every piece of data entry is accurate and completely filled out before and after each client encounter. This role requires excellent organizational skills and time management to plan ahead, juggle multiple deadlines, and keep the office running smoothly, along with a proactive attitude and a genuine willingness to step in and assist wherever the DUI Program needs support. The ideal candidate is comfortable working with computers and standard office/data-entry software, is highly organized, maintains strict confidentiality, and exercises sound judgment and accuracy when handling legally sensitive, court-related, and FLHSMV-regulated documentation. Why Join BCI? At BCI, youll be part of a mission-driven team dedicated to reducing repeat DUI offenses and improving outcomes for the individuals and communities we serve. As Registrar, your accuracy and professionalism directly support BCIs compliance with state regulatory requirements and help clients meet their court and licensing obligations. We provide comprehensive training on FLHSMV requirements, program procedures, and the systems used to manage client records, so you can succeed in this role from d...
