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Dolphin Pediatrics

Patient Access & Referral Specialist

Pay: $18–$22/hr
Posted: 1 week ago
Location: Hollywood, FL (Onsite)
Last Updated: 6 days ago
Hours: Full-Time
Expires: 9/29/2026

Career Insights for Registrar / Patient Service Representative

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Based on Florida data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

Patient Access & Referral Specialist Dolphin Pediatrics Hollywood, FL Job Details Full-time $18
  • $22 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Spanish Health insurance co-pays HIPAA English Scanning Medical scheduling Healthcare referral management Client referral services Full Job Description Patient Access & Referral Specialist
  • Full-TimeSchedule Monday
  • Wednesday:
    8:00 AM
  • 5:00
PM Thursday:
8:00 AM
  • 5:00 PM (Once per month: 10:00 AM
  • 7:00 PM)
Friday:
8:00 AM
  • 4:00 PM Responsibilities Monday
  • Wednesday:
    8:00 AM
  • 5:00
PM Thursday:
8:00 AM
  • 5:00 PM (Once per month: 10:00 AM
  • 7:00 PM)
Friday:
8:00 AM
  • 4:00 PM Responsibilities Greet and assist patients in person and over the phone in a courteous and professional manner.
Schedule, confirm, and manage patient appointments. Collect and accurately post copayments, deductibles, and outstanding balances to patient accounts. Print superbills for the following day's appointments. Verify insurance eligibility, benefits, and coverage prior to services. Process and coordinate patient referrals , including verifying referral requirements and coordinating referrals to specialists. Update and maintain accurate patient demographics. Scan and upload photo IDs, insurance cards, and required documentation into eClinicalWorks (ECW). Provide professional support to physicians, staff, visitors, and patients to ensure smooth daily operations. Answer incoming calls promptly and courteously, providing accurate information or routing calls appropriately. Maintain strict confidentiality of all patient, staff, and physician information in compliance with HIPAA regulations. Keep the reception area clean, organized, and welcoming at all times. Requirement Must be bilingual (Spanish & English). Previous experience processing and coordinating medical referrals is required. Insurance verification experience is required , including verifying eligibility, benefits, coverage, copayments, and deductibles.
Job Type:
Full-time Pay:
$18.00
  • $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person